HelloFresh
How many miles a day on average can a solo driver, drive?
400
500
600
700
How many miles can team drivers drive in a day?
900
1100
1300
1150
What check calls should be done first in the morning?
In Transit
Pick Ups
Deliveries
Early morning Pickups and Deliveries
How many times a day should In Transit loads be checked on if they are not track?ing
1
2
3
4
When should you advise your ROM of an issue the carrier is having?
As soon as you know there is any problem problem
As soon as the problem could possibly effect on time delivery or pickup
When the carrier advises they will now be late
It is different for each load
How many hours before pickup or delivery should loads be check called?
1
2
3
4
When should we send Macropoint to carriers?
The morning of pickup
2 hours before pickup
As soon as they are booked on the load
When dispatching the carrier
What do we check for when giving the green light for a carrier to leave the shipper?
The BOL is signed by the shipper
The PO#s match ATG
The Product matches ATG
All Of The Above
What information do we need to get when a carrier breaks down?
Location
Time of breakdown
ETA for repair company to arrive
ETA till fixed if they have one
What broke in the truck
Name and location of the repair company
If it is a reefer, does the reefer still work
Who should you first escalate an issue to?
Zayne
Your ROM
Cameron
Zach
You can select multiple answers for this question. Would you prefer monthly one on ones to be with the same person every month or rotate between Zach, Zayne and Cameron? If you would like 1 specific person to lead your 1 on 1s who would it be?
Rotate every month
Same person (Doesn't matter which person)
Always Zayne
Always Zach
Always Cameron
If you have recommendations for a different way please get with Cam
Would you prefer to have a dedicated Human Resources person on the account to talk to about any issues that may arise, or leave it how it is (You can reach out to any of us: Your ROM, Zach, Zayne, Juliana, or Cameron?)
Keep it how it is
Have one dedicated person to keep more confidentiality (If you think it should be one person, please pick who you would prefer that person to be)
Cameron
Juliana
Zach
Zayne
Your ROM
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