378 Upskill-Part 1
Pharmacy Plan Knowledge Quiz
Test your knowledge about pharmacy plans and medication policies with our engaging quiz! This quiz covers essential aspects of various plans, including Johns Hopkins, Medigold, Clover, and Devoted.
- Multiple choice questions
- Focused on real-world pharmacy scenarios
- Enhance your understanding of medication management
X8597 Johns Hopkins allow 100 day supply for all tier medications.
True
False
X8597 Johns Hopkin Who handles Prescriber grievance for this plan?
Caremark
Plan
X8597 how do you pronounce the name of this plan?
John Hopkins
Johns Hopkins
Which is the correct CIF to use for Medigold?
030240 Mount Carmel Medical Only X1308, X4095, X20BF, X21BT
TSRC-PROD-024118 Mount Carmel Medicare D - X1307, X1310, X8732, X20BG, X21BP
X1307 Medigold offers bridge supply
True
False
(X1307 Medigold) Can a client representative call to request override for member?
No
The Senior Team can enter overrides for the following third-party approved representatives during after-hours and weekends.Authorized client representatives (names listed below) can call in on weekends/after hours on a member's behalf to request CARE to enter overrides
Yes, All the time
X1110 Healthfirst What should all members be reminded of at the end of the call
To enroll in ARP
MyAdvocate
After call Survey
(X8556 Clover) Under which tab inf the CIF would we find the preferred test strips for this plan
Retail Logic
Need to know
Plan Design Highlights
Do all Clover (x8556) members have OTC Benefits?
Yes
No
(X8729 Devoted) If member calls and says I received a text from Devoted, what would you do?
Contact senior team
Look for the communication
Transfer to Devoted
(X8729 Devoted) Does the plan offer supplemental coverage for ED drugs?
Yes
No
(X8729 Devoted) Does this plan participate in the Senior Savings Model?
Yes
No
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