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App Builder

UVC would like to load Accounts into Salesforce. There is a Legacy ID on the Account, which came from an external system. In future, this Legacy Id will be used for upsert of the Account records. Which attributes should this Legacy Id have? (Choose 2 answers)

Text

Unique

External Id

Required

Universal Containers has a complex development environment. The company needs the ability to refresh their sandbox weekly. The refresh should include the latest configuration and data up to 5 GB. Which sandbox environment meets these requirements: (Choose 1 answer)

Full Sandbox

Developer Sandbox

Partial Copy Sandbox

Developer Pro Sandbox

What can be added to a Lightning Page using Lightning App Builder? (Choose 3 answers):

Custom Visualforce Components

Custom Lightning components

Global publisher actions

Object-specific publisher actions

Standard Lightning components

Universal Container installs an unmanaged package. Which of the following are true: (Choose 2 answers)

Unmanaged packages can be upgraded

Components of unmanaged packages can be edited

Unmanaged packages have a namespace prefix

Unmanaged packages have a version number

Tests are executed during deployment

Universal Containers wants to rollout new product bundles with several pricing options. Pricing options include product-price bundles, account specific pricing and more. Which product satisfies the needs (Choose 1 answer):

Lightning process builder

Workflow on Opportunity/Opportunity Product

Custom AppExchange-app for product-pricing

Formula fields on Opportunity/Opportunity Product

Universal Containers want to automatically change Owner on custom object when User change value of custom picklist to ‘On Hold’. Which tool ca be used? (Choose 1 answer)

Validation Rule

Apex trigger

Visual Workflow

Assignment Rule

What is the capability of schema builder? (Choose 2 answers)

Viewing page layouts in a new window

Creating a new record type

Showing selected objects on a page

Editing custom settings

Universal Containers conduct evaluations of their sales reps using a custom object consisting a numerical scores and executive comments. The company wants to ensure that only Sales reps, should not be able to view the executive comment fields and their review. How can these requirements be met? (Choose 1 answer)

Use a private sharing model granting record access using custom settings; manage field access with field level security

Use a private sharing model granting record access using hierarchy; manage field access with field level security

Use private sharing model granting record access using custom settings; manage field access with page layouts and field level security

Use a private sharing model granting record access with using a hierarchy, manage fields access with record types and field level security

Universal container needs a field on the account to track how many opportunities are closing within the next 30 days. What can be used? (Choose 1 answer)

Workflow rule

Roll-up summary field

Process builder

Apex code

UVC is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this? (Choose 2 answers)

Set organization wide sharing defaults to private

Set organization-wide sharing defaults to public read-only

Create criteria based sharing rules

Create standard role hierarchies

An app builder has created a report for salespeople to view records from a custom object. Someone complained they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report? (Choose 3 answers)

Check report filters

Check the user's profile for object settings

Check organization-wide defaults

Check the report folder sharing settings

Check sharing rules

Which statement is true when a new full sandbox is created? (Choose 2 answers)

Chatter date will be copied to the to the sandbox by default

User's email address will not be modified

Usernames will be modified uniquely for that sandbox

Default email deliverability is set to system email only

When configuring a record type, an App Builder can configure the available value of a picklist field for the page layout. Which Opportunity standard field is available to be configured directly in the Opportunity record type? (Choose 2 answers)

Forecast category

Lead source

Stage

Type

Universal containers has a custom object that has a N:M relationship with opportunity LineItem carrying price and amount information. In order to compute total amounts and total prices per Opportunity using Rollup summary fields, what field type will you use? (Choose 1 answer)

Junction

Lookup

Master-Detail

Cross Object

The VP of Sales at Universal Containers has requested that sales reps be given access to view all the Accounts in Salesforce. However, they've also requested that sales reps only be allowed to create new Opportunities on Accounts they own. How can these requirements be met? (Choose 1 answer)

Create an Opportunity Validation Rule that compares the Opportunity and Account owners

Set the Organization Wide defaults sharing on Opportunities to Private and recalculate sharing

Create a new Opportunity Quick Action that validates Account ownership

Set the OWD sharing on Opportunities to Controlled by Parent

Describe the ramifications of field updates and potential for recursion for the following scenario: If a field update for Rule1 triggers Rule2, and a field update for Rule2 triggers Rule1. (Choose 1 answer)

The updates create a loop and the org limits for workflow time triggers per hour will likely be violated

The updates create a loop and the org be blocked until the admin resolves the issue

Loop is allowed to run 25 times within one hour. If it does not end on its own the process will be stopped by R&D

When the second trigger is saved an Imminent Loop Error message will be displayed and the workflow rule update will not save

Users at UVC need to be able to quickly create a contract record from the account record's chatter feed. How should the app builder enable this functionality? (Choose 1 answer)

By creating a custom "Create a record" action on the account

By creating a custom "Detail page" Button on the contract

By creating a custom "Create a record" Action on the contract

By creating a custom "Detail page " Button on the account

Universal Containers has deployed custom tabs through change sets, without including the profiles to production. Which statement is true regarding to the visibility of custom tabs? (Choose 1 answer)

Custom tabs are default on for all users

Custom tabs are hidden for all users

Custom tabs are exposed for all users

Custom tabs are default off for all users

UV containers need to add an additional recipient to workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert? (Choose 2 answers)

Text field

Email field

Formula field

Lookup field

How will an App Developer accomplish showing an image through a formula field depending on the value of a picklist field on the Case object. Example given: image of a red flag for picklist value A, yellow flag for value B, Red flag for value C. (Choose 2 answers)

IMAGE( CASE( Field, "A", "/img/samples/flag_green.gif", "B", "/img/samples/flag_yellow.gif", "C", "/img/samples/flag_red.gif", "/s.gif"), "Priority Flag")

IF( ISPICKVAL(field, “A”), “/servlet/servlet.FileDownload?file=01570000000Q6El”, IF( ISPICKVAL(field, “B”), “/servlet/servlet.FileDownload?file=01570000000Q6Ef”, IF( ISPICKVAL(field, “C”), “/servlet/servlet.FileDownload?file=01570000000Q6Ep”, ”/s.gif”)))

IMAGE( IF( field = “A”, “/servlet/servlet.FileDownload?file=01570000000Q6El”, IF( field = “B”, “/servlet/servlet.FileDownload?file=01570000000Q6Ef”, IF( field = “C”, “/servlet/servlet.FileDownload?file=01570000000Q6Ep”, ”/s.gif”))), “title”)

IF( field = “A”, “/servlet/servlet.FileDownload?file=01570000000Q6El”, IF( field = “B”, “/servlet/servlet.FileDownload?file=01570000000Q6Ef”, IF( field = “C”, “/servlet/servlet.FileDownload?file=01570000000Q6Ep”, ”/s.gif”)))

Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use ten fields on the Account record while Service users use three of the same fields as the Sales team, but can also access five fields of their own. Which of the following will the app builder set up? (Choose 1 answer)

One profile, two record types, one page layout

Two profiles, one record type, two page layouts

Two profiles, two record types, two page layouts

One profile, one record type, one page layout

To synchronize Account, Orders and Shipments real time, a developer has built a custom interface can support syncing thousands of records of records at a time. Which sandbox environment is recommended to complete performance and load testing? (Choose 1 answer)

Partial sandbox

Developer sandbox

Developer Pro sandbox

Full sandbox

What type of field can be referenced by a Roll-Up Summary field using SUM? (Choose 3 answers)

Formula

Percent

Currency

Date

Number

UVC has a custom assessment object used by three divisions. Each division wants to track different information on the assessments, including different values for the status picklist. Division managers do not want their teams to be able to create another division's assessment. How to accomplish? (Choose 1 answer)

Create additional custom assessment objects, one for each division, to track their assessment so information can be tracked separately. Use profiles to restrict access to the three custom objects

Create three page layouts to determine the fields and picklist values for each user based on the division indicated on their user record. Use field level security to restrict access to division' s fields

Create a separate page layout for each division and assign them using profiles. Use the profile settings to configure each division's custom field list and picklist values for assessments. Create additional custom profiles

Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access

Which statement about record types is true? (Choose 2 answers):

Users cannot view records assigned to a record type their profile does not have access to

Record types can only be assigned to one profile at a time

The ability to create records of a specific record type is determined by the profile

Record types can be used to define picklist values available for a given field

What determines whether a user can create a new record using a specific record type? (Choose 1 answer)

Page Layout

Profile

Field level security

Sharing

Which type relationships can be defined with external objects? (Choose 2 answers)

External Master-detail relationship

Indirect lookup relationship

Cross-organization lookup relationship

External Lookup relationship

The VP of Account Management at Universal Containers has requested that all Contact's mailing postal code should match the associated account's shipping postal code. How can this be enforced using validation rules? (Choose 1 answer)

Create a validation rule using a NOT EQUAL operator

Create a validation rule using a Compare operator

Create a validation rule using the Distance() function

Create a validation rule using the Geolocation() function

What are the recommendations for unmanaged packages? (Choose 2 answers)

For sale in App Exchange

Should be deployed from Dev Edition

For move to production

For open source

In order to delete Opportunities, Universal Containers would like sales reps to submit request for approval to their sales manager. What can be used to meet this requirement? (Choose 1 answer)

Approval Process with Apex Trigger

Process with Time-dependent Workflow Action

Process Builder with Submit for Approval Button

Two-step Approval Process

A customer support manager at UVC would like to implement call scripting for their call center agents. What automation tool can be used to accomplish this? (Choose 1 answer)

Workflow

Visual workflow

Lighting connect

Lighting process builder

A new custom object is being created with a private setting. The business wants to share the individual records with specific people or groups of people on a case-by -case basis. What options do the business users have to manually share individual records? (Choose 3 answers)

Permissions Sets

Users

Public Groups

Roles

Profiles

Universal Containers needs to update a field on an Account when an Opportunity Stage is changed to closed. What can be used to accomplish this requirement? (Choose 2 answers)

Approval Process

Lightning Process Builder

Assignment rules

Workflow Rule

Universal Container is setting up Salesforce for the first time. Management wants the Sales and Marketing team to have different navigation menus in the Salesforce1 mobile app. Which option is available for an App Builder to satisfy the requirement? (Choose 1 answer)

Create Sales and Marketing profiles and ensure read access to different objects

Create mobile navigation menus for both Sales and Marketing profile

Group for Sales and Marketing and create mobile navigation menus for each group

For Sales and Marketing and assign a custom home page layout for each profile

Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available values on dependent fields are driven by values selected on controlling fields. Which consideration supports the stated requirements? (Choose 3 answers)

The import wizards only allow values to be imported into dependent picklist if they match the appropriate controlling field

Checkbox fields can be controlling fields but not dependent fields

Multi-select picklist fields can be dependent picklists but not controlling fields

Custom picklist fields can be controlling or dependent fields

Standard and custom picklist fields can be either controlling or dependent fields

Universal Containers has a workflow on opportunity that will change the status field to "In Progress" when the Stage field is changed "Negotiation." In addition, there is a validation rule on Status that will prevent the status being set to "In Progress" if the amount of the opportunity is less than $10,000. A user named Frank does not have FLS to see status. When Frank changes opportunities to a stage of "Negotiation" the status is still being changed to "In Progress", why is this occurring? (Choose 1 answer)

Workflow rules occur after validation rules and thus override validation rules

Workflow rules cannot trigger a validation rule

Field Level Security prevents the validation rule from running

The VP of Marketing wants to broadcast an email to 10,000 contacts in Salesforce on regular basis, but realizes Salesforce mass email functionality has a limitation on the number of emails that can be sent each day. What action should the App Builder take? (Choose 1 answer)

Download all contacts to CSV file and use an email client to send the emails

Request Salesforce increase the number of maximum daily emails

Develop Apex code and Visual pages to send the emails

Research and evaluate products available on AppExchange to send mass emails

Which object can be member of a campaign? (Choose 2 answers)

Account

Opportunity

Lead

Contact

UVC has a junction object called invoice with primary master-detail relationship with accounts and a secondary master detail relationship with contacts. The app builder has requirement to change the primary master relationship to lookup. What happens to the master detail relationship with contacts? (Choose 1 answer)

The contacts master detail field is deleted from the object

The contacts master detail values are cleared from invoice

The contacts master detail becomes the primary

The contacts master detail also converts to lookup

UVC would like to use a chatter group for their mergers and acquisitions team to collaborate on potential new projects. This group should not be visible for non-members to see or join, and can be accessed by invite only. Which chatter group type should the app builder recommend? (Choose 1 answer)

Private group

Public group

Unlisted group

Member group

What of the following can be source of report chart placed in page layout? (Choose 2 answers)

Joined

Matrix

Tabular

Summary

Which statement is TRUE about field update actions from workflow rules and approval process? (Choose 2 answers)

Field updates are not available on currency fields if the organization uses multi-currency

Field updates are tracked in the history related list of a record regardless of whether or not history is set for those fields

Field updates with “Re-evaluate Workflow Rules” selected can cause a recursive loop if the updated field is included in a workflow

Field updates to records based on workflow rules and approval processes do not trigger validation rules

A company wants to invite customers to chatter, if the company enabled "Allow Customer Invitation" in Chatter, what can the customer do? (Choose 2 answers)

@mention other members of the group

Invite other members to groups they are a part of

Request to join public groups

Interact with members of their groups

Universal container has purchased a lightning component on the AppExchange. Where can that component be utilized? (Choose 2 answers)

Lightning process builder

Salesforce1 mobile app

Standalone Lightning app

Visual workflow

When an opportunity close date is delayed by more than 60 days, the manager and VP of Sales must approve the change. How can this requirement be met? (Choose 2 answers)

Create a Lightning Process Builder flow that submits the record for an approval process

Build a validation rule that does not allow a user to save the opportunity record

Approval process that requires unanimous approval from the manager and VP of sales

Create a workflow rule that checks for close date less than 60days and add an email alert

A junction object has two master detail relationships. What happens to junction object when either associated master record is deleted? (Choose 1 answer)

The look up field on the junction object is cleared

The master record can’t be deleted if has a child record

The record is deleted and placed in the recycle bin

The record is permanently deleted and can’t be restored

When is it recommended to refresh a Full sandbox? (Choose 1 answer)

Within 3 hours of when it is needed

After a major Production release

After UAT (User Acceptance Testing) sign-off

Whenever a new production user is added

What is true regarding Master-Detail relationships? (Choose 3 answers)

Deleting a master record in a Master-Detail relationship deletes all related detail records

Master-Detail relationships can convert to a look-up relationship if no roll-up summary field exists on the master object

Master-Detail relationship cannot be converted if custom object on the detail side already contains data

Standard objects can be on the detail side of custom object in Master-Detail side of custom object in a Master-Detail relationship

Master-Detail relationships cannot be converted to Look-up relationships

A custom field contains a feedback score which is on a scale of one to five. End users would like a visual indicator of: one to five stars based on the number found in the feedback score custom field. How can this visual indicator be displayed? (Choose 1 answer)

Use a custom text field

Use a custom formula field

Use a custom image field

Use a custom number field

UVC, multiple departments utilize the case object for different purposes. Some users submit cases for IT and HR request. Other users provide customer support with case records. How can an app builder enable different users to see different fields, based on the case type? (Choose 1 answer)

Create different case field sets for IT, HR and customer support. Assign different fields sets by profile

Create different case field sets for IT, HR and customer support. Assign different field sets by role

Create different case record types for IT, HR, and Customer support. Assign different page layouts to each record type by profile

Create different case record types for IT, HR, and Customer support. Assign different page layouts to each record type by role

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