The Francis Report

The Compassion in Practice Strategy was rolled out for midwives and nurses which included the 6 C's. Which of the following is not one of the 6 C's?

Certification.

Compassion

Communication

Commitment.

Where were the Mid Staffordshire NHS Trust's priorities in the time period of 2005-2009?

Excellent patient care.

Supportive staff leadership.

Achieving financial targets.

Standard Infection Control Precautions.

Openness, transparency and candour are 3 buzzwords that are prevalent in the report. What is meant by the term candour?

Any patient who has been harmed as a result of medical care should be informed of the harm. It is important that ownership and responsibility is taken. Remedies must be suggested, regardless of if the patient has made a formal complaint or not.

Enabling concerns and complaints to be raised freely and for all questions to be answered without judgement. Be open and transparent when incident reporting.

Truthful information about performance should be shared with staff, patients, regulators and the public.

Providing patient-centred care, aiming to provide the best quality of care, maximising quality of life for patients in their final stages of life.

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