Module 7
Effective Communication Skills Quiz
Test your knowledge on essential communication skills with our engaging quiz designed for professionals and students alike. Explore topics such as listening techniques, speaker attributes, and effective reading strategies.
- 10 challenging multiple-choice questions
- Learn about noise in communication
- Understand effective body language
In the study of communication, noise is best defined as _____.
People interrupting someone who is thinking
Anything that interferes with the message being heard or understood
Thoughts that distract the listener
Discussing things that are off the main topic
Folding your arms in front of you makes it seem as if you are _____.
Warm and friendly
Very angry
Distant and unwilling to talk
The group leader
If someone does not understand what a speaker is saying, he or she should _____.
Ignore that part of the conversation
. Try to figure it out on his or her own
Ask other people what they think the speaker means
Ask the speaker questions for clarification
When listening to instructions, the best way for listeners to make sure they get all the information is to _____.
Take notes and compare them with other co-workers' notes
Read a book about the topic later on
Ask questions, but wait until the person has stopped talking
Take notes, ask questions, and repeat a summary of the instructions
An important attribute of an effective speaker is the ability to _____.
Inject humor on the job site with practical jokes
Explain and simplify complex topics
Conduct multiple conversations with workers
Make others feel too inferior to speak openly
Common documents that construction professionals need to read on the job include _____.
Construction drawings, code books, and installation manuals
Legal briefs, permits, and subpoenas
Contracts, warrants, and encyclopedias
. Literary reviews, argumentation papers, and essays
Special features in books that help readers locate information include _____.
Drawings and photographs
Dictionaries and encyclopedias
Tables of content, indexes, and glossaries
Safety-related cautions and warnings
When reading instructions or a series of steps, one should _____.
Read only the steps that he or she doesn't know
Perform the steps even if he or she doesn't understand them
Read the directions completely
Skim the directions quickly
The rough draft of a document you are writing should _____.
Follow an outline and incorporate your research
. Be as close to perfect as possible
. Be complete before any research has been done
. Be complete before an outline has been created
What is an important practice in writing to avoid errors that can cost time and money?
Handwriting any document before using a computer.
Always writing in the first person
Proofreading the work for accuracy.
Writing at a high reading grade level.
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