Module 7

Create an image of a diverse group of people in a construction setting engaging in communication, with diagrams and documents visible, showcasing effective teamwork and interaction.

Effective Communication Skills Quiz

Test your knowledge on essential communication skills with our engaging quiz designed for professionals and students alike. Explore topics such as listening techniques, speaker attributes, and effective reading strategies.

10 challenging multiple-choice questions
Learn about noise in communication
Understand effective body language

10 Questions2 MinutesCreated by SpeakingStone20

In the study of communication, noise is best defined as _____.

People interrupting someone who is thinking

Anything that interferes with the message being heard or understood

Thoughts that distract the listener

Discussing things that are off the main topic

Folding your arms in front of you makes it seem as if you are _____.

Warm and friendly

Very angry

Distant and unwilling to talk

The group leader

If someone does not understand what a speaker is saying, he or she should _____.

Ignore that part of the conversation

. Try to figure it out on his or her own

Ask other people what they think the speaker means

Ask the speaker questions for clarification

When listening to instructions, the best way for listeners to make sure they get all the information is to _____.

Take notes and compare them with other co-workers' notes

Read a book about the topic later on

Ask questions, but wait until the person has stopped talking

Take notes, ask questions, and repeat a summary of the instructions

An important attribute of an effective speaker is the ability to _____.

Inject humor on the job site with practical jokes

Explain and simplify complex topics

Conduct multiple conversations with workers

Make others feel too inferior to speak openly

Common documents that construction professionals need to read on the job include _____.

Construction drawings, code books, and installation manuals

Legal briefs, permits, and subpoenas

Contracts, warrants, and encyclopedias

. Literary reviews, argumentation papers, and essays

Special features in books that help readers locate information include _____.

Drawings and photographs

Dictionaries and encyclopedias

Tables of content, indexes, and glossaries

Safety-related cautions and warnings

When reading instructions or a series of steps, one should _____.

Read only the steps that he or she doesn't know

Perform the steps even if he or she doesn't understand them

Read the directions completely

Skim the directions quickly

The rough draft of a document you are writing should _____.

Follow an outline and incorporate your research

. Be as close to perfect as possible

. Be complete before any research has been done

. Be complete before an outline has been created

What is an important practice in writing to avoid errors that can cost time and money?

Handwriting any document before using a computer.

Always writing in the first person

Proofreading the work for accuracy.

Writing at a high reading grade level.

Module 7

Effective Communication Skills Quiz

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