GFR Sales Quiz Jan 29th 2017

Which Tab on GFR Nation has a GFR Job Aid section filled with useful information, from Group Rejects to handling stalls?

Technical Bulletins

GFR and Agent Resource

How to Videos

Zone Manager site

Which Tab on GFR Nation has a link for review games including: Bowling, Jump shot, and Golf?

Technical Bulletins

GFR and Agent Resource

How to Videos

Zone Manager Site

When probing usage your customer says he owns “2 Local dudes moving” with his brother. The truck and Van they are looking to ensure are registered to them, do not have commercial plates, and both the customer and brother are listed as active drivers. What is the correct handling?

Document Jury and refer to commercial

Group Reject

Write the policy with business use

Write the policy with personal use

When disclosing prefill BI limits on the current insurance page, the customer states "I am not sure what they are." What should you do?

Update the limits to “Not Sure”

Leave the prefilled limits

Change to the State minimums

Ask if we can call their previous company to confirm the correct limits

Use your Add Driver Process Flow (Other than spouse) to help answer the question. When you ask if there are any additional drivers- your customer says “No”, Mark is the only other one here and he doesn’t drive. Upon probing you find out that Mark is 22 and not a regular operator. How will you handle this?

Add Mark as active

Add Mark as not licensed to drive

Do not add Mark to the quote

Add Mark as active until documentation of other insurance is received

When adding a spouse with other insurance, how do you handle motor vehicle reports?

Waive MVR/Clue and Document Jury that spouse has other insurance

Run the MVR but not the Clue

Run the Clue but not the MVR

Run both the MVR and Clue

A current policyholder drives to Canada for a concert. On the way home, while still in Canada they have an accident. They call to report it once they are home in the United States. Will the insured be covered for this Accident

Yes

Which GFR associates have already received compliments in 2018. (Hint: check GFR Nation)

Brooks O’Bannon, Erika Campbell, David Gatlin

Mike O’hern and David Peterson

Julie McDonald, Faith Harper and James Brower

There have not been any compliments received yet in 2018

When asking the additional drivers question your customer discloses that their 18 year-old licensed son resides. As you are collecting the information to add the son the customer says their son resides primarily with the other parent and does not regularly operate any of the vehicles on the policy? How do you handle this?

Document Jury and do not add the son

Add the son as active

Add the son as other insurance

Refer to commercial

Which will save the customer the most on installment fees?

2 Payment plan with EFT/RCCP

4 Payment plan by using check in the mail

1 Payment Plan paid via check over the phone

We do not have installment fees

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GFR Sales Quiz Jan 29th 2017

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