PA Quiz

A professional setting where a Performance Analyst is analyzing data on a computer, surrounded by graphs and metrics, showcasing analytical tools and dashboards.

Performance Analyst Knowledge Quiz

Test your knowledge on the role of a Performance Analyst (PA) and the tools and techniques they use in service delivery. This quiz covers essential skills, metrics, and frameworks that contribute to effective analysis and user-centric design.

Assess your understanding of analytical tools
Explore the service standards supported by analytics
Identify key skills necessary for a PA

11 Questions3 MinutesCreated by AnalyzingData101

As a PA you work with service team to?

Understand how the service is performing

Inform and improve the design

Tag and record accurate data

All of the above

If the PA needs to 'Continue iterating metrics as service develops.' at what stage is the service at?

Discovery

Alpha

Beta

Live

What skill are NOT needed to become a PA?

Back-end Coding

Performance measurement

Communicating analysis and insight

User-centred analysis

If, as Delivery Manager, you wanted to view user journey data, what tool would you use?

Splunk

Google Tag Manager

Data Studio

Excel

Why would we use Splunk to capture metrics related to volumes, rather than Google Analytics?

Splunk is quicker

Splunk captures all data

Splunk is cheaper to use for HMRC

All HMRC employees have access to Splunk

Who do PA's support when they use data to create research questions and hypotheses?

Developers

User Researchers

Delivery Manager

Product Managers

What does the Performance Framework enable?

Service teams can view data visualisations

Service teams can understand the bugs in the service

Service teams can quantifiably measure the success of the new platform

Service teams can prioritise backlog tasks

Which of these are sections in the Performance Framework?

Benefit

Purpose

Key Performance Indicators & Metrics

All of the above

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