PA Quiz
Performance Analyst Knowledge Quiz
Test your knowledge on the role of a Performance Analyst (PA) and the tools and techniques they use in service delivery. This quiz covers essential skills, metrics, and frameworks that contribute to effective analysis and user-centric design.
- Assess your understanding of analytical tools
- Explore the service standards supported by analytics
- Identify key skills necessary for a PA
As a PA you work with service team to?
Understand how the service is performing
Inform and improve the design
Tag and record accurate data
All of the above
If the PA needs to 'Continue iterating metrics as service develops.' at what stage is the service at?
Discovery
Alpha
Beta
Live
What skill are NOT needed to become a PA?
Back-end Coding
Performance measurement
Communicating analysis and insight
User-centred analysis
If, as Delivery Manager, you wanted to view user journey data, what tool would you use?
Splunk
Google Tag Manager
Data Studio
Excel
Why would we use Splunk to capture metrics related to volumes, rather than Google Analytics?
Splunk is quicker
Splunk captures all data
Splunk is cheaper to use for HMRC
All HMRC employees have access to Splunk
Who do PA's support when they use data to create research questions and hypotheses?
Developers
User Researchers
Delivery Manager
Product Managers
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