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Promo Codes

A group of diverse people happily using their smartphones and laptops, surrounded by colorful promotional banners and discount symbols, bright and engaging illustration, modern and friendly atmosphere.

Promo Code Mastery Quiz

Test your knowledge on promo codes and order systems in our engaging quiz! This is a great opportunity to learn about how to effectively handle promo codes and improve customer service.

Discover essential tools for checking orders
Understand promotional code requirements
Learn troubleshooting steps for promo code issues

5 Questions1 MinutesCreated by CheckingCode101

Which tool are we using to check a NBY order?

Cycleon

FC Tool

How much is the BDAY promo code?

25% off

20% off

What do we need to check for a consumer to receive the BDAY PC?

Opted in marketing emails

Having placed an order the last month

Logging into their Nike Profile at least 1x in the last 2 years

How many orders they have placed the last six months

Having subscribed at least 10 before the first day of the BDAY month

What if a Bday is not working? (6)

Check promo tab in CSP

Escalate right away

Check order history

Try to place the order for the csr

Price Match

Ask for photo of the BDAY PC email

Check the exclusion

Escalate only when you have the photo and you have tried all the steps

What if a normal PC is not working?

Check if they type it right

Price Match right away

Suggest to place the order

Check if the items are eligible (T&C)

Tell them to try in a week

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