Comfort level on covered topics
Comfort Level Assessment Quiz
Assess your comfort level with various topics in customer service and sales. This quiz includes questions on verification, authentication, and payment processing.
- Identify areas of strength
- Determine aspects needing improvement
- Engage in a straightforward assessment
Standard Verification
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Authentication
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Searching for customers in ECRM
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Taking a CC/EFT payment
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
TOOF Payment
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Searching and using SFA
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Making changes on SFPPs
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Changing call states in Queue Manager
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Refunds/Voids
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Being Remarkable
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
{"name":"Comfort level on covered topics", "url":"https://www.supersurvey.com/QPREVIEW","txt":"Assess your comfort level with various topics in customer service and sales. This quiz includes questions on verification, authentication, and payment processing.Identify areas of strengthDetermine aspects needing improvementEngage in a straightforward assessment","img":"https:/images/course1.png"}
More Surveys
Eastwood Golf Course service survey
5240
Customer Feedback
1366
Service Quality Survey: COSTCO
8415
BeeFound Business Optimization Inc.
BeeFound Business Optimization Inc.
Customer Service Feedback
The survey will take approx. 1-2 minutes, and we thank you for your feedback!
1050
Key areas where value can be perceived
1268
Humana Shop Belmopan
7435
VED AND BEYOND SURVEY
1169
Advantages and disadvantages of moving from retail to online stores
8425
Online Credit Card Payment Portal
10517
HSBC Knowledge Gaps
14721
End of The Year Customer Satisfaction Survey
361824
Signature Sailing Feedback
1477