UX Trivia Quiz #8 by Tom Tullis

This man is widely recognized as the first to use the term "user experience" in the sense that we use it today (actually in his new job title, "User Experience Architect"). Who is he?

Don Norman

Jakob Nielsen

Ben Shneiderman

Alan Cooper

This person was the primary author of the first book on web usability, Web Site Usability: A Designer's Guide, first published in 1997. Who is he?

Jared Spool

Jakob Nielsen

Steve Krug

Tom Moran

This person is sometimes called the "Mother of Verdana" for her work while in the Typography group at Microsoft. (Part of the name of the font comes from the name of her eldest daughter, Ana.) Who is she?

Virginia Howlett

Carol Twombly

Zuzana Licko

Susan Kare

Assume you're conducting a usability study to get a good idea of how long it will take users to complete a critical task using a new design. If you increase the number of participants in the study, what would be most likely to happen to the confidence interval for the mean time?

It would get smaller

It would get larger

It would not change

Impossible to tell

Which of these is NOT one of Jakob Nielsen's Ten Heuristics for User Interface Design?

Quick page loading

Visibility of system status

Error prevention

Recognition rather than recall

The Net Promoter Score is calculated based on the responses to just one question. What is that question?

How likely is it that you would recommend our <company/product/service> to a friend or colleague?

How easy to use is the web site for our <company/product/service>?

How likely are you to continue using our <company/product/service>?

How would you rate your overall reaction to our <company/product/service>?

What's wrong with this graph?

It should be a bar or column graph instead of a line graph

It shouldn't have error bars

It should be a pie chart instead of a line graph

There's nothing wrong with it

Which type of exercise is most useful for learning about the categories users would create in organizing a set of items?

Open card sort

Closed card sort

Tree test

MDS test

What does CSS stand for?

Cascading Style Sheets

Continuous Screen System

Critical Statistics Scale

Counting Sheep Slumber

What's it called in a usability study where a participant gives the responses that they think will be viewed favorably?

Social desirability bias

Hawthorne effect

Stroop effect

Demand characteristics bias

UX Trivia Quiz #8 by Tom Tullis

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