Reception Call Triage

I need to change the compensation on my informed consent document.

Can you check to see if my Continuing Review has been received?

I need SiteAccess.

The sponsor said there is an approved informed consent on the portal, but I can't find the Spanish version.

I need to know if something is reportable.

I'm with XYZ Pharma in Tallahassee. We are looking to start up a new study, and want to know more about what Schulman could do for us.

I have a question about my ICF

Which follow-up question would be BEST to get more information about the previous call: "I have a question about my ICF"

I need to make a change to my ICF

I've been locked out of my account

I'm from XYZ Pharma in Tallahassee. We're looking to start a study, and want to know if it even needs IRB approval.

I have a question about my Phone Screen script.

I need to check on the status of an amendment.

I need a copy of my approval document

Where do I locate my safety reports on the portal?

Can someone please help me fill out my site submission form?

I need to check on the status of an advertisement.

I need to get a copy of my initial submission.

I need to add a contact to my site.

We have a subject that is moving, but wants to stay in the study. We've arranged for her to participate at the site in Jacksonville. How do we notify the IRB? Do we even need to notify the IRB?

My sponsor is telling me that I need to notify the IRB of something, but I don't think it's really a deviation.