Formative Assessment

A well-organized banking environment with tellers, cash management systems, and customers, illustrating efficient banking operations, bright and professional lighting, modern technology.

Banking Operations Knowledge Quiz

Test your knowledge and understanding of banking operations with our engaging quiz! This quiz covers various aspects of cash management, customer information file handling, and the procedures involved in banking day-to-day activities.

Key Features:

  • 20 multiple-choice questions.
  • Immediate feedback on your answers.
  • Great for banking professionals looking to refresh their knowledge.
20 Questions5 MinutesCreated by NavigatingRiver204
1. Who can open branch ?
A. Teller
B. Head Of Unit / Assistant Branch Manager / Manager
C. Supervisor
D. Manager
2. What is CMO in SIIBS ?
A. Cash Management Officer
B. Chief Management Officer
C. Cash Management Online
D. Chief Cashier
3. Key Management Systems means the authorised person or CMO to handle vault for that day.
A. True
B. False
4. On the 1st day operational, what must CMO do?
A. Cash Vault
B. Key Holder Maintenance
C. RDF Reporting
D. Cash Deposit
5. What is ‘Cash In to CMO’ ?
A. Cash collection from ATM/CICO/CDM sell to CMO
B. Cash replenishment to ATM/CICO buy from CMO
C. Cash replenishment
D. Cash collection
6. What is the menu to Replanish ATM/CDM/CICO.
A. Replanish in CMO / Replanish out CMO
B. Cash in / Cash Out
C. Cash In To CMO/ Cash Out From CMO
D. Cash Inward/Cash Outward
7. Once teller/CMO has performed end of day, he/she can still perform any monetary transaction.
A. YES
B. NO
8. This report is to facilitate individual teller with casting against the teller total reconciliation.
A. Teller Total Reconciliation Report
B. Branch Total Reconciliation Report
C. Daily Transaction Report
D. Branch Cash Balancing Report
9. How many length of CIF Number?
A. 12 digits
B. 13 digits
C. 14 digits
D. 15 digits
10. What step opening Customer Information File by GoBranch?
A. GoBranch>Teller>Open Account > Account Opening> Account Opening with Customer Origination Creation
B. GoBranch>Teller>Open Account >Account Opening with Customer Origination Creation> Account Opening
C. GoBranch>Teller>Account Opening >Account Opening with Customer Origination Creation> Open Account
D. GoBranch>Teller> Account Opening with Customer Origination Creation> Account Opening> Open Account
11. What the full name Signature Scanning?
A. Signature Verification System
B. Signature Maintenance
C. Signature Scanning System
D. Signature System
12. What step opening Customer Information File by ETP?
A. ETP > Teller > Customer > Origination > Account Opening
B. ETP > Customer > Origination > Account Opening
C. ETP > Teller > Customer > Account Opening
D. ETP Origination > Customer > Account Opening
13. What tab function name to perform Address Maintenance at ETP ?
A. Origination
B. Maintenance
C. More Action
D. Account Relationship
14. How many days after creation CIF at GoBranch system can keep CIF Origination Number?
A. 1
B. 2
C. 3
D. 4
15. What step opening CASA ?
A. Teller > Opening Account > Account Opening With Customer Origination Creation > Customer Origination (New) > Account Opening
B. Teller > Account Opening With Customer Origination Creation > Customer Origination (New) > Account Opening
C. Teller > Opening Account > Account Opening With Customer Origination Creation > Account Opening
D. Teller > Account Opening Account > Account Opening With Customer Origination Creation > Customer Origination (New) > Opening Account
16. How many account mode at CASA account opening ?
A. 1
B. 2
C. 3
D. 4
17. How many digit account number CASA ?
A. 10
B. 11
C. 12
D. 13
18. How many payment mode in CASA ?
A. 3
B. 4
C. 5
D. 6
19. Branch must fill up Transaction Due Diligence Detail before proceed transaction RM…?
A. RM50K per daily
B. RM25K per daily
C. RM30K per daily
D. RM100K per daily
20. Interbranch Transaction Responding at ETP.
A. True
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