Expedia Knowledge Builder
How well trained are you on Expedia channels and the extranet?
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9
10
What OTA's are part of Expedia Group?
Expedia.com
Hotels.com
Agoda.com
Hotwire.com
Priceline.com
Travelocity.com
Orbitz.com
GetARoom.com
CheapTickets.com
Rakuten
What is best practice to review in EPC when researching parity issues?
Property Promotions
Rev+
Rate & Availability Calendar
Reservations
What best describes a package rate plan on Expedia?
Bundled with airfare and/or car
Offers guests additional value items, such as free breakfast or a spa credit
What best describes a value add promotion on Expedia?
Bundled with airfare and/or car
Offers guests additional value items, such as free breakfast or a spa credit
Please select what options you have in EPC to make a promotion fenced:
Members Only
Mobile Path
Regional
Booking Window
Package/Opaque
MLOS
Egencia
True/False: Loading an Expedia Members deal to match the Brand Members Rate will put you back in parity.
True
False
True/False: A promotion can be set up with different discount by day of week.
True
False
True/False: A promotion can be set up with a selling limit.
True
False
Neel wants to build a 10% promotion and apply it his BAR rate. Is this promotion set up correctly?
Yes
No
10% is not considered a promotion
Select all that are true below of Accelerators
A sponsored ad
A rank optimizer
Based off increased commission
A discount off BAR
Can set for specific dates
Available to all brands
What is best practice if you are not able to pause a promotion via the extranet?
Send a message in EPC
Email hotelhelp@expedia.com
Email my Market Manager
Expedia Collect
The hotel’s best available room rate is discounted by a pre-determined percentage (margin). Expedia marks-up the Net Rate to make it equal to the hotels best available rate.
The hotel’s best available room rate is made available to the OTA consumer who may choose to “pay later” directly at the hotel. A percentage of the rate will be paid to the OTA as a commission.
Hotel Collect
The hotel’s best available room rate is discounted by a pre-determined percentage (margin). Expedia marks-up the Net Rate to make it equal to the hotels best available rate.
The hotel’s best available room rate is made available to the OTA consumer who may choose to “pay later” directly at the hotel. A percentage of the rate will be paid to the OTA as a commission.
Expedia Collect
The hotel charges room & tax to Expedia via their virtual credit card provided in the Reservation.
The hotel charges the guest directly for the reservation.
Hotel Collect
The hotel charges room & tax to Expedia via their virtual credit card provided in the Reservation.
The hotel charges the guest directly for the reservation.
If your hotel is offering an opaque rate of $75 and a package rate of $70 to Expedia, what rate will Hotwire pull?
$75
$70
$72.5
Neither
True/False: Hotwire will pull the lowest of either the opaque or package rate.
True
False
True/False: The rate you offer Hotwire is net.
True
False
_____ + Margin/Commission = Sell Rate
Sell Rate
Promotion Discount
Net Rate
Where can you access the event calendar in EPC?
They don't have one
Rate & Availbility Calendar
Rev+
Property Details
What items will impact your quality score?
Rates and Availbility
Guest Experience Items
Content Score
Lower prices than competitors
Supported with advertising from Expedia
Promotion
Campaign
Custom to a property
Promotion
Campaign
How do I find out who the market manager is for my hotel?
Email hotelhelp@expedia.com
Ask another market manager
The list of market managers on the training website
Are Expedia reservations eligible for points through the brand loyalty program?
Yes
Depends on the brand
No
Select all that is true of the Egencia program:
Available to all brands
Expedia's corporate travel program
Minimum 10% off discount
A fenced rate avaiable to only Egencia travelers
Who is the Expedia CEO?
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