2 week checks
Mastering 2 Week Checks Quiz
Enhance your understanding of the 2 week checks process with this informative quiz. Test your knowledge on important protocols and best practices to ensure efficient patient care.
- 10 engaging questions
- Multiple choice and checkbox formats
- Immediate feedback on your answers
Do we check ADSC coverage twice?
Yes, coverage should be checked twice, once at our 2-week check and again the day of the appt. ADSC coverage can change every day, one day the patient has coverage and the next day they don't
We like doing twice the work
No, we write off ADSC balances so we do not need to check at all
None of the above
We need to share Pre-d responses with the patients because
A pre-d will not tell us that the plan max is reached and the patient doesn't needs to be told this
We like doing all the work to get the patient booked and treatment done and then writing off the treatment
We are able to tell the patient/parent what their coverage actually is for the appt and avoid surprises.
We like arguing with patients that they have a large balance that could have been avoided
2 week checks are important because
We can provide important information to the patient on what to expect
We won't get unnecessary and uncomfortable surprizes
We like to help Rupi be able to do her job
All of the above
I feel 2 week checks are going (select all that apply)
Terrible, there are a lot of things I don't like about them
Not necessary, they don't provide the information we need to do our job
Good, but could use a couple tweaks
Pretty Good, I am able to find time to get my share done 75% of the time
Excellent, I can get my checks done 100% of the time and 2 week checks make life easier if they were all done completely by everyone
As an administrator I am responsible for completing the tasks expected of my position on a daily basis
True
False
It is ok to pre-plan for an emergency exam 10 days ahead of time
True
False
Sending pre-d's for recall and emergency exams can flag the insurance company to look into fraudulent claims
True
False
If an insurance company consistently sees that we charge an emergency exam in conjunction with BW/scaling/polish/fl they will eventually question it
True
False
Ways to upset a patient if a recall is not covered (check all that apply)
Discuss coverage with the patient, let them know the recall is not covered but the hygiene portion is so we have gifted the recall
Possibly have the patient on a 9 or 12 month recall instead, but still have them come in for hygiene every 6 months
Make the patient aware of their insurance limitation so they can share in the responsibility
Check the family recall appointments to make sure the same thing won't happen to another family member
We should running the risk of keeping the patient at a 6 month interval and mistakenly doing treatment not covered due to a frequency limitation
If a recall is not covered because of a patients frequency, we should
Change the frequency on the patients file
Gift the recall and explain to the patient why we gifted the recall
Tell the patient that if they need or want to talk to the Dr about anything that we can book in a spec/emerg exam
All of the above
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