IT Survey
IT Proficiency Survey
Test your IT troubleshooting skills and knowledge with our comprehensive survey! This quiz covers a range of topics, from hardware components to software installation and maintenance practices. Whether you're a tech novice or an experienced user, gauge your competence and identify areas for improvement.
- Learn about common computer issues.
- Understand the role of operating systems.
- Discover best practices for maintaining your computer.
What is the function of the Operating System?
To manage hardware and software resources
To facilitate user communication with the computer
To run applications
To provide a graphical user interface
If your computer is sluggish when you have several programs open, this could be a sign that…
It doesn’t have a network card.
The hard drive can only store software, but not other documents and files.
It doesn’t have enough RAM.
Static electricity is building up.
If you spill liquid on your keyboard, shut down your computer, disconnect the keyboard, and…
Call your Internet provider immediately.
Use a paper towel in between the keys.
Toss it in the trash, since the damage is irreversible.
Turn the keyboard upside down.
What do you do if your computer dies/malfunctions?
Reboot (Restart)
Shut Down
Recovery CD and Recover your system
Call a person to fix it
How can a computer system catch virus?
Sending e-mail messages
Using a laptop during the winter
Opening e-mail attachments
Shopping on-line
Which steps among the following should a user perform regularly to maintain a reasonable mailbox size:
Make sure Deleted Items is emptied upon closing out (auto or manual)
Remove e-mail in Sent Items and Drafts (auto or manual)
Check Mailbox Cleanup feature (tools – mailbox Cleanup)
Archive the mails to PST file
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