A&F Test your knowledge
A&F Knowledge Challenge
Test your understanding of Abercrombie & Fitch's core principles and customer engagement strategies through our interactive quiz!
- Explore company values and priorities
- Learn about effective customer service techniques
- Uncover the elements that make a great outfit
What are A&F company values?
Simplicity, Commitment, Leadership
Fun, Humility, Honesty
Commitment to Quality, Authentic Goodness, Always Forward
A&F number 1 priority is...
Business
Empolyee
Customer
What are the 3 C's to a successful fitting room interaction?
Check In, Check Up, Check Out
Check In, Communicate, Commited to Sell
Communication, Contribution, Conversion
Mannequins are called...
Models
Forms
Shapes
Stands
G.I.F.T. means Present.
True
False
How do we approach the customers in our store?
With good customer service
Applying G.I.F.T. steps
Letting the customers to visit the store alone
Waiting for the customers to approach us
What are the 3 B steps we use while in the cashwrap?
Be Friendly, Be Efficient, Be Courteus
Be Ready, Be Fast, Be Careful
Be Relaxed, Be Focused, Be Happy
What means “run and pull”?
Replenishing the shop floor, with items from the stockroom
Making a round in the store and checking best selling items
Abercrombie and Fitch, Galleria Mall is the first store, for adults, to open in the capital.
True
False
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