Chapter 1 & 2 Quiz
What is the very first step in troubleshooting?
Establishing a theory of probable cause.
Testing your theory
Identify the problem
Resolve the issue.
Which of the following tools are required to open up a computer?
Screwdriver
Hammer
Multimeter
Pliers
One of your clients has called and said that their computer isn't working. What do you ask the client?
Ask if the computer is plugged in.
Ask what is wrong with the computer.
Ask if their computer is up to date.
Ask if they have a copy of Windows 10.
Which item that is found in the computer cannot be sent to the landfill?
CMOS battery
Computer chassis
Fan
Rubber parts
What should you always wear when disassembling a computer?
Gloves
ESD bracelets
Jacket
Shoes
Which class of fire extinguisher deals with electrical fires?
Class A
Class B
Class C
Class D
For questions 7-10, use this diagram to identify the different components of a motherboard.
What is number 5?
PCI-E Slot
RAM Slot
Soundboard
Memory Chip
What is number 15?
Soundboard
PCI-E Slot
VGA
CMOS Battery
What is number 14?
CPU
Heatsink
VGA
CMOS Battery
What is number 1?
Heatsink
Fan
CPU
RAM Slot
Which one of the following form factors are the largest?
Mini-ATX
Flex-ATX
Micro-ATX
Mini-ITX
You are currently building a computer and you find out that your case is a mid-tower. Which of the following form factors will most likely fit your tower?
Mini-ITX
Mini-ATX
ATX
Flex-ATX
Which port allows you to transmit both audio and video onto an external device?
VGA
Component
HDMI
DVI-D
What is the difference between a Netbook and a Laptop?
Laptop's are bigger.
Netbooks are designed to surf the net.
Netbooks are more powerful.
Netbooks are smaller.
What kind of cooling does a heatsink utilize?
Passive-cooling
Active Cooling
Assertive cooling
Aggressive cooling
What is hyperthreading?
It makes the computer processor faster.
It allows the use of adding more than one OS on the machine.
It simulates two logical processors on one processor.
It is when the threads have a lot of posts.
When you run a Linux software on a Windows PC, what is that called?
Backwards compatibility
Virtualization
Hyperthreading
Executable disable bit
You have a 32-bit operating system, but you need to run 64-bit programs. How is this possible?
You enable your processor to hyperthread.
It's not possible. You need a 64-bit processor.
Install new memory.
Buy another 32-bit processor.
What kind of CPU socket is this?
LGA
ZIFF
PAC Cartridge
PGA
What kind of CPU socket is this?
LGA
ZIFF
PAC Cartridge
PGA
After you have inserted the CPU in the socket what is the next step to take?
Place the thermal paste on it.
Put a fan over it.
Put the computer back together.
Attatch the ATX 12V power connector to the CPU Power supply pins.
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