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Do you know your resort information?

What time does the shuttle bus operate?

06:00 - 23:00

07:00 - 23:00

08:00 - 22:30

07:00 - 23:30

Which jetty should the guest wait for the shuttle boat if they would like to go to the following places : Banyan Tree ; Canal Village?

Lobby ; bodega

Lobby ; poolside

Bodega ; poolside

Bodega ; lobby

What should you do if a guest wants to talk to an assistant manager?

Call the AM immediately

Ask for the reason ; then call AM

Ask for the reason ; see if it is possible for you to help first ; then call AM

If guests asks if we have a buffet dinner in our hotel what should you answer?

We do not serve any buffet dinner

We have International Buffet @ Market Place 1800-2230 at 950THB++ per person

We do not have a buffet dinner but we have Sunday Brunch Buffet @ Bodega & Grill

Are the prices in the In-Room Dining Menu nett price or not including service charge and VAT yet?

Nett price

Without Service Charge and VAT

What time is the gym/fitness centre open from?

6am - 10pm

6am - 9pm

7am - 9pm

24 Hours

If a guest would like to rent a bicycle, where should they rent it from? And how much would it cost?

Gym ; 120 THB per hour

Gym ; 150 THB per hour

Kids Club ; 120 THB per hour

Kids Club ; 150 THB per hour

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