ROCC SUPERSTARS QUIZZ
ROCC Superstars Quiz
Welcome to the ROCC Superstars Quiz! This engaging quiz is designed to enhance your knowledge about restaurant operations and customer service at KFC. Test your understanding of the ROCC criteria and learn how to prevent deviations during your shifts.
- Answer 10 interesting questions.
- Share your score for a chance to win rewards.
- Have fun while learning!
Hey #Toormicrew!
Please take the time to enjoy and learn from this super-duper ROCC SUPERSTARS QUIZZ!
Answer truthfully, honestly and from the heart - just like how we prepare and serve our Original Recipe™ chicken alongside the Colonel's hand-prepared and mouth-watering side products including but not limited to Potato and Gravy added to any meal for only $3.95 as well as our famous seasoned chips which come in two sizes Regular and large for only-
Answer truthfully, honestly and from the heart - just like how we prepare and serve our Original Recipe™ chicken alongside the Colonel's hand-prepared and mouth-watering side products including but not limited to Potato and Gravy added to any meal for only $3.95 as well as our famous seasoned chips which come in two sizes Regular and large for only-
Anyway, you get the idea!
There are 10 questions. If you get them all correct take a SCREENSHOT of your score at the end and post the photo of your score in the comments on the Yammer post. Tag me in the comment as well. There are rewards for those who complete the quiz! :)
Enjoy~
D
Enjoy~
D
Hey #Toormicrew!
Please take the time to enjoy and learn from this super-duper ROCC SUPERSTARS QUIZZ!
Answer truthfully, honestly and from the heart - just like how we prepare and serve our Original Recipe™ chicken alongside the Colonel's hand-prepared and mouth-watering side products including but not limited to Potato and Gravy added to any meal for only $3.95 as well as our famous seasoned chips which come in two sizes Regular and large for only-
Answer truthfully, honestly and from the heart - just like how we prepare and serve our Original Recipe™ chicken alongside the Colonel's hand-prepared and mouth-watering side products including but not limited to Potato and Gravy added to any meal for only $3.95 as well as our famous seasoned chips which come in two sizes Regular and large for only-
Anyway, you get the idea!
There are 10 questions. If you get them all correct take a SCREENSHOT of your score at the end and post the photo of your score in the comments on the Yammer post. Tag me in the comment as well. There are rewards for those who complete the quiz! :)
Enjoy~
D
Enjoy~
D
What does ROCC stand for?
Restaraunt Observation Chicken Check
Restaraunt Operations Compliance Checklist
Restaraunt Operations & Customer Choices
Restaraunt Operations Chicken Check
What does 'deviation' stand for?
Not coming to work on time.
The action of straying from an established accepted standard.
Not follwing the 7-10-7 procedure.
I don't speak english.
There are three types of ROCC 'deviation'. L1, L2 and L_
10
0
Potato?
3
L1 is the least severe deviation type. Select an answer that is an L1 deviation from the list below!
Red cushioned chairs in dining room have rips in the seating.
Cold food items (Salad, Coleslaw, Mousse, etc) are left outisde of cooling unit, causing them to go below recommended temperature (<5°)
Urn water unit does not have a padlock to prevent accidental burns.
L2 is the moderatey severe deviation type. Select an answer that is an L2 deviation from the list below!
Cold food items (Salad, Coleslaw, Mousse, etc) are left outisde of cooling unit, causing them to go below recommended temperature (<5°)
Urn water unit does not have a padlock to prevent accidental burns.
Red cushioned chairs in dining room have rips in the seating.
L3 is the most severe deviation type. Select an answer that is an L3 deviation from the list below!
Urn water unit does not have a padlock to prevent accidental burns.
Red cushioned chairs in dining room have rips in the seating.
Cold food items (Salad, Coleslaw, Mousse, etc) are left outisde of cooling unit, causing them to go below recommended temperature (<5°)
Deviations will happen on shift, however, it is in our power and a part of our responsibility at KFC to PREVENT them! (this is why we have procedures and standards like hand-washing) :D
As a team, we need to work together to achieve this by being more aware of our surroundings, cleanliness and procedures.
Working together we can aim to prevent deviations from happening and prevent them from happening again in the future or causing an accident!
A true image of Colonel Sanders being happy when we do not deviate (colorized, 1967)
Deviations will happen on shift, however, it is in our power and a part of our responsibility at KFC to PREVENT them! (this is why we have procedures and standards like hand-washing) :D
As a team, we need to work together to achieve this by being more aware of our surroundings, cleanliness and procedures.
Working together we can aim to prevent deviations from happening and prevent them from happening again in the future or causing an accident!
A true image of Colonel Sanders being happy when we do not deviate (colorized, 1967)
Here are a few examples of ROCC deviations. Select all of the ones that you could fix on your next shift if you saw them:
A pink chux lies on the burger bench
There is no discard date on the kruser crumb syrup dispensers
A green chux is used to wipe down the henny penny on close
Hands are not washed when Team Member returs from a restaraunt run
Two oven handles are used to rack out bacon on a hot plate from the rational
A team member is not wearing correct boots and a name badge
Packaging & boxes are stored above the floor, in dry areas on shelving.
The Razzle machine has not been wiped down after making every krusher
Reflecting on what we have learned during this quiz:
"As a team member do you think that you have an impact on the severity of deviations during your shifts at work?"
"As a team member do you think that you have an impact on the severity of deviations during your shifts at work?"
Yes
No
Ok guys: True or False?
"Everyone at work is responsible for deviations on shift. We don't shame or blame, we problem solve and search for ways to improve and educate ourselves and each other".
"Everyone at work is responsible for deviations on shift. We don't shame or blame, we problem solve and search for ways to improve and educate ourselves and each other".
*dabs* Dude! That is so true!
...That sounds... false.
Last question:
Do you like coffee?
Do you like coffee?
OF COURSE
I can't breathe without a cup of coffee, everyday.
Yes
Coffee is ok.
Sorry guys there isn't an option for "I don't like coffee".
Why are you still looking for a no option.
HOW CAN YOU NOT LIKE COFFEE!!?>!?!?!? D:
Fine.
-10 friendship points.
"I don't like coffee."
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