Human Performance

The four elements of the SHEL model are:

The perceptual process creates an internal model of the outside world. This model is based on:

Why are audio warnings the best method of alerting during an emergency:

The number of items that the average person can hold in working memory is:

With regard to short term memory, we can say that it:

The long term memory is classified into:

Rule based behaviors, such as those required to air traffic control:

Motivation is a quality which is often considered vital in the pilot's work to maintain safety. Which of the following statements is correct:

Rule based behaviors can be defined as those:

Knowledge based behaviors are those:

When an Air Traffic Controller switches off a receiver by reference to a checklist he is displaying:

A high level of motivation is related to:

The choice of the moment that you select locator mode depending on situation and conditions of landing is:

Which of the following statement is correct in regard to motivation:

Human error is a main cause factor in how many aviation accidents?

Human errors can be categorized as:

1. Reducing error prone mechanism
2. Improving the way in which error is taken into account in training
3. Sanctions against the initiations of error
4. Improving recovery from errors and their consequences

Select the correct line regrading errors:

1. Improvement of the man-machine interface
2. Development of systems for checking the consistency of situations
3. Compliance with cross-over redundant procedures by the crew
4. Adaptation of visual alarms to all systems

1. Personal experience tends to alter the perception of the risk of an event occurring
2. There is natural tendency to want to confirm our decision even in the face of facts that contradict it
3. The group to which an individual belongs tends to infulence the particular decision
4. There is a natural tendency to select only objective facts for decision making purposes

Situational awareness is:

Hyper-vigilance is:

What is a synergy in a shift team

The average Air Traffic Controller tends to be:

An event is likely to be perceived as stressful when it is perceived as:

The amount of stress which we experience influences both the way we feel and also our ability to perform tasks and:

Which of the following experiences would lead to the highest level of stress?

Domestic worries:

Which of the following sayings best describes the word "stress"?

Stress reactions are seen or experienced by the body as:

Under conditions of very high stress:

The most important factor in an approach to stress management is:

1. Everyday culture
2. National culture
3. Communication culture
4. Professional culture
5. Organization culture

What is correct about human error:

Hypo-vigilance can be described in it most acute form as:

Physiological stress includes:

The approximate percentage by volume of O2 in the atmosphere at ground level is:

Above what altitude must supplemental O2 be used if the cabin is not pressurized?

The heart is made up of four chambers:

Respiration is:

The approximate time of useful consciousness for rapid decompression at 18,000 ft is:

If hyperventilation is suspected, the correct action is to:

What is the minimum interval between snorkeling to a depth of 10 ft and flying:

Exposure to the cold atmosphere at high altitude during a rapid decompression will:

The body can tolerate short duration accelerations of:

Hyper-ventilation is over breathing which changes the:

1. The risk is reduced
2. The risk of coronary heart disease increases
3. Less O2 can be carried in the blood due to the affinity of the hemoglobin for CO

Supplemental oxygen must be earned on all flights where the atmospheric pressure is less than:

A comfortable level of temperature for most people is:

The relative humidity for optimum comfort is:

The rods and cones are the light sensitive cells in the eye. The rods:

Which of the following is the major contributor to our perfection of orientation?

The focusing process of the eye is earned out by:

Working in a vibrating environment damages both the:

Noise energy can permanently damage the ears, initially temporarily lasting a few hours but permanent if prolonged, the damage is assessed by:

One function of the inner ear is to:

The vestibular apparatus apparatus helps the body to:

There are a number of ways in which a pilot can suffer from disorientation. In case of suffering from those effects whilst flying in clouds the pilot should:

Rain on the windshield during the approach can convince a pilot that airplane is:

If the intensity of the runway lights is increased significantly during an approach the runway will appear to be:

Which vitamin is essential for blood clotting

1. Minerals 
2. Protein 
3. Carbohydrates
4. Vitamins
5. Fats and oil

An Air Traffic Controller who is aware of any significant injury that stops her/him functioning as shift member:

Hypothermia causes:

A severe cold can cause problems with blocked sinuses and ears. The condition is commonly known as:

A pilot starts to complain of severe earache as he descends, what is the possible cause:

Which of the following is the most likely cause of coronary heart disease?

Long-sightedness is caused by:

A stroke occurs when:

Hypertension is:

A controller weighs 80 Kg is 175 cm tall. What is his BMI?

A lack of vitamin A can lead to:

Hyper-vigilance can be described in it most acute form as:

Sleep apnea is condition which will most likely affect people who are:

After changing time zones, circadian rhythms:

An example of situational insomnia is:

1. Short term (acute)
2. Long term (chronic)
3. Mental 
4. Oppressive and negative

Sleep apnea is:

Increased automation and instrumentation in air traffic control has resulted in:

An ideal leader should be:

What is motor program?

A motor program is:

A person who is happy to put ideas to the test is termed as:

The errors resulting from an irrational indexing in an operations manual are related to an interface mismatch between

1. Distraction
2. Failing to meet targets
3. Poor communication
4. Non-standard operations
5. Violation of minima
6. Ambiguity of instruction
7. Discrepancy in situational awareness
8. No one flying the airplane
9. Confusion

TRM (Team Resource Management) training is:

An ineffective leader will tend to:

The Laissez-Faire team may occur when:

An ideal leader will:

Body language in the ATC is used:

ATC team that react best to events not only communicate but:

Active listening is where the listener responds with:

1. A businesslike approach to safety
2. A systematic, explicit and comprehensive process for managing safety risks
3. An SMS provides for goal settings, planning and measuring performance
4. An SMS becomes part of the culture, the way people do their jobs

What is TEM in Air Traffic Control

What is correct about effective listening?

A Short Term Conflict Alert (STCA) is a system to warn to ATCo of any situation that violated the minimum separation distance between any pair of radar track, or is predicted to be within a short look ahead of time:

The only warning that has priority over a TCAS RA is:

1. Communication
2. Situational awareness
3. Decision making
4. Monitoring  of colleagues actions
5. Distribution of workload between controllers
6. Behavior
7. Discipline
8. Self-assurance of team members

With reference to automation, which of the following statement is correct?

Choose the correct statement below for automation management:

Mode error is associated with:

Increased reliability and automation can result in:

Increased automation has resulted in:

A major disadvantage of increased automation is:

Situational awareness may well be inhibited by the implementation of:

1. Qualitative decision making
2. Waiting for an infrequent phenomenon
3. Monitoring to ensure that certain values are not exceeded
4. Detection of unusual conditions (e.g. smell, noise, etc)