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Quizzes > Health & Medicine

Medicare Parts C & D Quiz: Standards of Conduct

Quick, free Medicare standards of conduct quiz. Instant results.

Editorial: Review CompletedCreated By: Aryn Lee ThomasUpdated Aug 26, 2025
Difficulty: Moderate
2-5mins
Learning OutcomesCheat Sheet
Paper art illustration for a Medicare Parts CD compliance quiz on a teal background

This Medicare Parts C & D quiz helps you check your understanding of standards of conduct, reporting, and how to correct non-compliance in everyday scenarios. You will get instant feedback to find weak spots and build confidence for daily work. For more practice, try the Medicare training quiz, the ethics and code of conduct quiz, or the Joint Commission standards quiz.

What is Medicare Part C?
Medicare Advantage Plans
Original Medicare Parts A and B
Medigap supplement plan
Prescription drug benefit only
Medicare Part C, also known as Medicare Advantage, is offered by private insurance companies that contract with Medicare to provide all Part A and Part B benefits. These plans often include additional benefits such as dental, vision, and wellness programs. Beneficiaries still pay their Part B premium and may pay an additional premium to the Part C plan.
Who administers Medicare Part D prescription drug coverage?
Private insurance companies approved by CMS
Social Security Administration
CMS directly
State Medicaid agencies
Medicare Part D provides prescription drug coverage and is administered by private insurance companies that are approved by CMS. Beneficiaries enroll in plans that negotiate prices with pharmacies. CMS oversees the program's formularies, benefit designs, and enrollee protections.
When can an enrollee join a Medicare Part C or D plan during the Initial Enrollment Period?
Only at age 65 birthday month
Annual Enrollment Period
Seven months surrounding initial Part A/B eligibility
Any time
The Initial Enrollment Period (IEP) for Medicare Part C and D spans seven months: three months before the beneficiary's 65th birthday, the birthday month, and three months after. Enrollees may join or switch plans during this window without penalty. This period ensures new Medicare beneficiaries have access to coverage when they first become eligible.
What is an EBNE in Medicare marketing?
A social event for current members only
An educational event where marketing is allowed but no enrollment takes place
A prize-linked promotional event
An educational event where no specific plan marketing or materials can be distributed
An Educational Event, Non-Marketing Event (EBNE) is any meeting or forum where no specific plan marketing or enrollment activities may occur. Agents can provide general Medicare education but cannot discuss plan-specific benefits or distribute marketing materials. No sales materials, enrollment applications, or inducements are permitted at EBNEs.
How often must Medicare Part C and D agents complete compliance training?
Annually
Every two years
Only at hiring
Every six months
CMS requires all agents, brokers, and personnel involved in Medicare Part C & D to complete compliance training annually. The training covers updates to marketing guidelines, non-discrimination policies, and beneficiary communications. Failure to complete annual training can result in marketing sanctions or suspension.
Which of the following materials require CMS marketing review and approval prior to distribution?
Internal policy manuals
Educational brochures without plan info
Employer newsletters
Plan marketing brochures, call scripts, and websites
CMS mandates prior review and approval of all marketing materials that are used to solicit or inform beneficiaries about plan benefits. This includes brochures, enrollment forms, call scripts, television ads, and websites. Materials must comply with CMS guidelines on content, formatting, and disclaimers.
Under CMS guidelines, when can a Part D enrollee request an appeal after denial of a coverage determination?
Within 90 days of receipt of notice
Within 60 days of receipt of notice
Anytime within the plan year
Only during Open Enrollment
When a Part D plan issues a coverage determination denial, beneficiaries have 60 calendar days from receipt of the notice to file an appeal. During this time, they can request a redetermination, reconsideration, or escalate to higher levels of appeal if necessary. Missing the deadline may result in loss of appeal rights.
What is the maximum travel time for Medicare Advantage enrollees in urban areas to see a primary care provider?
15 minutes
30 minutes
60 minutes
45 minutes
CMS network adequacy standards require that Medicare Advantage plans have primary care providers within a 30-minute drive time (or roughly five miles) in urban areas. These standards ensure beneficiaries have reasonable access to care. Compliance is evaluated during plan audits and network reviews.
Which practice is considered a violation of CMS marketing guidelines for Part C & D?
Distributing plan-specific marketing materials at an EBNE
Providing gifts valued at $15 per person per event
Holding a neutral informational meeting at a community center
Offering non-plan benefits to all attendees
CMS prohibits distribution of marketing materials at an Educational Event, Non-Marketing (EBNE), even if the materials are general. Violating this rule is considered improper marketing and may lead to sanctions. EBNEs are strictly for unbiased education without plan-specific promotion.
What constitutes a permissible use of Star Ratings in a Medicare marketing brochure for a Part C plan?
Using an outdated Star Rating from the previous year
Displaying current ratings with CMS source citation
Comparing ratings without citation
Adjusting ratings to improve appearance
When using Star Ratings in marketing materials, plans must display the current year's ratings as published by CMS and include a clear source citation. Using outdated or modified ratings is misleading and a compliance violation. Comparisons to other plans must also be accurate and up-to-date.
Which of the following describes Risk Adjustment Data Validation (RADV) audits?
Random beneficiary satisfaction surveys
CMS audits to ensure accurate diagnosis coding
Voluntary internal coding checks
Financial audits of plan marketing expenses
Risk Adjustment Data Validation (RADV) audits are conducted by CMS to verify that diagnosis codes submitted by Medicare Advantage plans accurately reflect the health status of beneficiaries. Inaccurate or unsupported coding can lead to improper payments and compliance findings. Plans must maintain robust documentation and coding practices.
In the event of a breach of protected health information by a Medicare Part C plan, within how many days must the plan notify CMS and affected individuals according to HIPAA breach notification rules?
30 days
90 days
45 days
60 days
Under HIPAA's Breach Notification Rule, covered entities must notify affected individuals and the Secretary of Health and Human Services (via CMS) no later than 60 calendar days after discovering a breach of unsecured protected health information. This requirement applies equally to Medicare Part C plans. Timely notification allows beneficiaries to take steps to protect their information.
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Study Outcomes

  1. Understand Core Principles of Medicare Parts C and D Compliance -

    Gain a clear overview of medicare parts c and d general compliance training, including foundational rules and regulations that guide plan operations.

  2. Identify Common Non-compliance Issues -

    Spot potential compliance gaps by recognizing real-world examples of non-compliance and understanding their impact on plan integrity.

  3. Apply Correcting Non-compliance Procedures -

    Learn step-by-step methods for correcting non-compliance and mitigating risks, ensuring your approach aligns with regulatory expectations.

  4. Evaluate Standards of Conduct Consistency -

    Assess how the standards of conduct are the same for every Medicare plan and verify that policies are applied uniformly across all operations.

  5. Analyze Real-world Scenarios -

    Work through practical quiz scenarios to test your ability to address compliance challenges, reinforcing skills with instant feedback.

  6. Enhance Confidence with Instant Feedback -

    Use quiz results to pinpoint knowledge gaps, review gmr general compliance training answers, and boost your audit readiness.

Cheat Sheet

  1. Prevention Through Effective Compliance Program -

    In medicare parts c and d general compliance training, mastering the seven elements from the OIG Compliance Program Guidance (Standards of Conduct, training, auditing, reporting) is crucial. Use the mnemonic TIP-STAR (Training, Investigation, Policies, Standards, Tracking, Audits, Reporting) to recall each component. Consistent application of these elements reduces risk and fosters an ethical culture.

  2. Uniform Standards of Conduct -

    Remember that the standards of conduct are the same for every Medicare plan, ensuring fair treatment across Parts C and D. A simple phrase - "SAME CONDUCT" (Standard Application Means Equitable Compliance, Consistency Of Necessary Duties, Unified Targets) - can anchor this concept. Applying uniform rules prevents discrepancies and audit findings.

  3. Correcting Non-Compliance Steps -

    A clear flowchart - Report → Investigate → Correct - guides professionals through correcting non-compliance procedures. In practice, once an issue is flagged, promptly document findings, assign corrective actions, and track outcomes to closure. This structured approach aligns with CMS requirements and strengthens accountability.

  4. Scenario-Based Practice -

    Test real-world scenarios on a correcting non-compliance quizlet to sharpen your judgment under pressure. For example, if a beneficiary is given misleading info, practice drafting the immediate correction notice and tracking resolution. Regular scenario drills build confidence and mirror GMR general compliance training answers exercises.

  5. Documentation & Audit Readiness -

    Maintain detailed logs (Date, Description, Action, Outcome) for every compliance event to support audit-readiness. Follow retention guidelines from CMS and your organization's records policy to ensure you can retrieve gmr general compliance training answers when needed. Thorough documentation demonstrates due diligence and simplifies audit responses.

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