MVV & Great help
Riverview Insights Quiz
Test your knowledge on the Riverview's values, mission, and the GREAT customer service approach. This engaging quiz is designed to help you understand how we embody our mission and serve our communities with care.
- Learn about the GREAT acronym
- Discover the Riverview Vision
- Understand our community-centric Mission
What does the G in the GREAT acronym stand for?
G - Get coffee
Greet & Engage
Go Shopping
Get it done
What does the R in the GREAT acronym stand for?
R - Reveal Needs
R - Retreat to my desk
R - Remember snacks
R - Reveal the way
What does the E in the GREAT acronym stand for?
E - Eat a snack
E - Every customer is correct
E - Educate
E - Emphasize your point
What does the A in the GREAT acronym stand for?
A - Ask why to everything
A - Answer your own questions
A - Alphabetize your serial numbers
A - Act & Execute
What does the T in the GREAT acronym stand for?
T - TGIF
T - Thank & Review
T - Turkey is free for new accounts
T - Timber prices are climbing
What is the Riverview Vision?
To be the preferred place to bank and work in the PNW.
To be the preferred place to bake and chat in the PNW.
To be the best bank in the PNW.
To grow with our community.
What is the first statement of the Riverview Mission?
I see you, I hear you, You're valued.
To be more than transaction-based.
We are a true partner in our communities by ensuring people feel seen, heard, and valued.
Making the best better.
What is the second statement of the Riverview Mission?
Transaction-based to meet your needs, visit us at your nearest ATM.
We move beyond the transactional-based experience to foster relationships with genuine care and exceptional service.
If you open 10 accounts we'll give you some Taco Bell coupons.
We foster relationships with customers that last!
Check all of the Riverview Values
Bring your best self
Bake brownies on Tuesday
Take care of each other
Tater Tot Casserole is good when it is rainy outside
Do the right thing
Just do it!
Embrace Change
Enchiladas go good with rice and beans.
Find a better way together
Use a map when you're lost
Connect with our communities
Volunteer all the time
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