QUIZ 1: HUMAN RESOURCE MANAGEMENT IN HOSPITALITY INDUSTRY (HOM 4023)

A vibrant and engaging illustration depicting various aspects of human resource management in the hospitality industry, including diverse employees in a hotel setting, training sessions, and teamwork activities.

Human Resource Management Quiz

Test your knowledge about Human Resource Management in the hospitality industry with our comprehensive quiz! Designed for both students and professionals, this quiz will challenge you on key concepts and practices within human resources.

23 thought-provoking questions
Covering essential HR topics in hospitality
Enhance your understanding and skills

23 Questions6 MinutesCreated by EngagingTalent312

______________________________ can be defined as process used by a hospitality or tourism organization to enhance its performance by effectively using all of its staff members.

The situation in which people rather than technology and equipment are used to provide products and services for an organization consumers is called as ______________________________

Any large hospitality and tourism organizations typically have human resources departments with _________________________________ whose primary responsibilities focus on human resource concerns.

______________________ involves protecting employees from injuries caused by work related accidents while ____________________ refers to the employees’ freedom from physical or emotional illness.

_________________ is the process through which an organization ensures that it always has the proper number of employees with appropriate skills in the right jobs, at the right time, to achieve organizational objectives.

____________________ also known as a restructuring, is essentially the reverse of a company growing.

____________________ is the systematic process of determining the skills, duties and knowledge required for performing jobs in an organization.

The ________________________ is a document that provides information regarding the essential tasks, duties, and responsibilities of a job, meanwhile ______________________refers to the minimum acceptable qualifications a person should possess in order to perform a particular job.

____________________________ is the process by which top management determines overall organizational purposes and objectives and how they are achieved.

Human resource development is a major HRM function consisting not only of ____________________________, but also of individual career planning and development activities, organization development, and performance management and appraisal.

______________________________ can be defined as the pay that a person receives in the form of wages, salaries, commissions, and bonuses.

__________________ refer to group of tasks that must be performed for an organization to achieve its goals.

The ________________ provides a concise overview of the job and it is generally a short paragraph that states job content.

Individuals directly involved in accomplishing the primary purpose of the organization called as _________________________

______________________ is the process of hiring an external provider to do the work that was previously done internally.

Satisfaction that a person receives from the job itself called as ___________________________________

_________________________________ is the systematic process of matching the internal and external supply of people with job openings anticipated in the organization.

A _______________________ involves determining the number, skill and location of employees the organization will need at future dates in order to meet its goals.

_______________________________ can be defined as the determination of whether the firm will be able to secure employees with the necessary skills and from what sources.

When firms are faced with _____________ of workers, organizations will have to intensify their efforts to recruit the necessary people to meet the needs of the firm.

___________________ refer to the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in the cost, quality, service and speed.

List out THREE occasions you need to perform a job analysis.

List FIVE elements may be obtained from job description.

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