EasyVista
Understanding IPCR Requests
Test your knowledge on IPCR requests and Service Level Agreements (SLAs) in our quick quiz! Dive into key concepts and refine your understanding of how incidents, service requests, and problems interrelate.
- Four engaging multiple-choice questions
- Designed for professionals in IT and service management
- Discover your knowledge level and areas for improvement
Which requests are part of IPCR?
Incident
Service Request
Problem
Change
Which type of requests are not linked to each other?
Incident
Change
Problem
Service Request
What are the types of SLA?
Customer
Internal
Multilevel agreements
Customer and Internal only
Which Priority belongs to "Average/Moderate/Medium"
P1
P2
P3
P4
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