Introduction to CMS Knowledge Check
Introduction to CMS Knowledge Check
Test your knowledge about the CMS system and deliver exceptional service to clients! This quiz covers essential topics including title inquiries, electronic lien and title processes, and CMS service levels.
Key Topics:
- CMS Clients
- Title Administration
- Service Levels and Teams
Which group has a team that completes inquiries regarding missing titles?
DMG
CSG
TSG
RSG
What does ELT stand for?
Electronic loan and titling
Elevator landing trap
Electronic Lien and Title
Who are the CMS clients?
Borrowers
Lenders
DDS
Dukes of Hazard
Who sends a paper title to CMS?
Lender
BMV
We go to pick them up
Your supervisor
The RO information and __________ should be on received titles.
Lienholder
Beneficiary
CMS
Cox Automotive
What is the last stage in the life of a title and account?
Account perfection
Receipt and Storage
Title Administration
Payoff and Release
What 2 levels of service does CMS provide?
ELT direct and TTS
Level 1 and 2
ELT and silver
Gold and silver
Which team handles urgent release requests?
Release expedited
Release production
Release support
DLS
A clear title will have which of the following listed:
LH, RO, date of release
LH only
RO, LH
RO only
Which is true regarding the vault in Wilmington, Oh
It's 90% full
We all have access to enter
We use it for the tornado shelter
All food and drinks are welcome
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