Billing 101 Quiz

Generate an image of a person at a desk with a computer and billing documents, surrounded by charts and graphs, indicating billing and financial analysis, in a modern office environment.

Billing 101 Quiz

Test your knowledge on the essential aspects of billing with our "Billing 101 Quiz"! Whether you're new to the field or looking to brush up on your skills, this quiz covers key topics that every billing professional should know.

Join us to find out how familiar you are with the billing process and the various SUP codes.

10 engaging questions
Multiple choice and checkbox formats
Score your knowledge in billing!

10 Questions2 MinutesCreated by BillingBeaver425

What is the best date format to use when adding SUP Codes or starting the billing on a particular day?

DD-MM-YYYY

MM-DD-YYYY

YY-MM-DD

YYYY-MM-DD

When can we start the billing on a customer's account?

When a customer has been advised of completion

When a technician has been on site for a full fibre install

When the customer has called up to advise their connection is working

All of the above

Where on ISPDB can you find a specific SUP code if you are having issues locating the SUP code?

You can't

SUP Services Type

User Services

Transactions

What happens if you tick 'Align with start of that period'?

The billing will align with the start of the current billing period

The billing will align with the start of the next billing period

The billing will start from today's date

Nothing

What is the correct way of adding notes to an account after completing the billing?

NEO-012345 - Billing completed

NEO-012345 - Billing completed, ASID 1681234568 added. Spring Promo added

NEO-012345 - Billing completed, ASID 1681234568 added. PDUS1, PCF2A, CON added. Modem and Shipping invoiced. Wiring Invoiced

NEO-012345 - Billing completed, ASID 1681234568 added. PDUS1, PCF2A, CON added. Modem and Shipping invoiced. Service Lead install - $199 invoiced.

Does PCF2A require an end date?

Yes - Align with the PD discount

Not sure what PCF2A is

No - this is for reporting purposes

Yes - Has an infinite date of 2222-12-20

How do you remove a old Snap SUP code that is greyed out on User Services?

You can't - customers must keep it forever

Snap Tools - Billing - Promo Deals - Remove Promo or SCP

Ask the Developers to remove it

Only the Specialists can remove it

What is the SUP Code PA001?

Free Home Phone Plus (Staff Only)

There is no such SUP code

Unlimited Discount

100GB Data pack

Billing 101 Quiz

Billing 101 Quiz

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