Billing 101 Quiz
Billing 101 Quiz
Test your knowledge on the essential aspects of billing with our "Billing 101 Quiz"! Whether you're new to the field or looking to brush up on your skills, this quiz covers key topics that every billing professional should know.
Join us to find out how familiar you are with the billing process and the various SUP codes.
- 10 engaging questions
- Multiple choice and checkbox formats
- Score your knowledge in billing!
How long do we have to add SUP codes after starting the billing?
5 Minutes
1 Day
10 Minutes
10 Seconds
What is the best date format to use when adding SUP Codes or starting the billing on a particular day?
DD-MM-YYYY
MM-DD-YYYY
YY-MM-DD
YYYY-MM-DD
When can we start the billing on a customer's account?
When a customer has been advised of completion
When a technician has been on site for a full fibre install
When the customer has called up to advise their connection is working
All of the above
Where on ISPDB can you find a specific SUP code if you are having issues locating the SUP code?
You can't
SUP Services Type
User Services
Transactions
What happens if you tick 'Align with start of that period'?
The billing will align with the start of the current billing period
The billing will align with the start of the next billing period
The billing will start from today's date
Nothing
What is the correct way of adding notes to an account after completing the billing?
NEO-012345 - Billing completed
NEO-012345 - Billing completed, ASID 1681234568 added. Spring Promo added
NEO-012345 - Billing completed, ASID 1681234568 added. PDUS1, PCF2A, CON added. Modem and Shipping invoiced. Wiring Invoiced
NEO-012345 - Billing completed, ASID 1681234568 added. PDUS1, PCF2A, CON added. Modem and Shipping invoiced. Service Lead install - $199 invoiced.
Does PCF2A require an end date?
Yes - Align with the PD discount
Not sure what PCF2A is
No - this is for reporting purposes
Yes - Has an infinite date of 2222-12-20
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