QUIZ 10 - REFRESHER 5
Habib Sale Return Knowledge Quiz
Welcome to the Habib Sale Return Knowledge Quiz! This quiz is designed to test your knowledge about sale return procedures, weights of precious metals, and other important information related to jewelry. Whether you are a staff member or a customer, understanding these concepts is essential.
- 12 engaging questions
- Multiple choice format
- Test your knowledge on sale return policies
- Learn about precious metals and gemstones
1) What is SALE RETURN procedure?
Sale return by the customer must be done within 3 days from the date purchase
Sale return by the customer must be done within 7 days from the date purchase
Sale return by the customer must be done within 30 days from the date purchase
2) What the documents should be present by customer when the sale return is made?
Item customer purchase, copy IC & box that we provide during the purchase.
Item in good condition and attached with the original sales Receipt or Invoice
Item customer purchase, copy IC and original receipt
3) What the reasonable reasons for HABIB to accept the sale return?
Defective item
Item purchase do not fit the customer or intended tecipient
To exchange with another item,which must be of a equilvalent value or higher value only
All above
4) Who surpose to do the exercise and the direction whether to ACCEPT or NOT the sale return?
Branch Manager or PIC with R.O Manager's approval
Branch Admin & PIC with R.O Manager's approval
Branch Manager & Branch Executive with R.O manager's approval
Branch Manager & PIC with R.O officer's approval
5) After the sales return was done, we can sell the exchange item directly to other customer.
True
False
6) 1 tahil = ?
37.8 gram
35.5 gram
30.5 gram
20.0 gram
7) 1 riyal berat = ?
1 gram
2.72 gram
3.37 gram
4.59 gram
8) 1 mayam = ?
1 gram
2.72 gram
3.37 gram
4.59 gram
9) What is birthday stone for October?
0%
0
Opal
0%
0
Emerald
0%
0
Sapphire
0%
0
Topaz
10) What is scale MOH for opal?
4.5 - 5.5
5.5 - 6.5
6.5 - 7.5
7.5 - 8.5
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