Ops support quiz
Ops Support Mastery Quiz
Test your knowledge on Ops Support processes with our comprehensive quiz! Designed for professionals working in the field, this quiz covers essential topics to enhance your understanding of the Premfina software and its fun
- 8 engaging questions
- Multiple choice and checkbox formats
- Score and improve your expertise
What is Premfina sole purpose as a software
Financial portal
Customer communication
Interactive query service
Online payment service
Direct debit has failed but customer is not in arrears... what SR is applicable
Direct debit and arrears
Direct debit to be reinstated
No mandate bank account
Under what amount of a charge can we waive on a cancellation ?
£15
£20
£40
£25
UDD refer to payers should be removed by
9am
12PM
3PM
6PM
In what tab can I find the bacs payment in
Agreement transaction
Payments queue
Events and Notes
Policy
What report allows requires me to investigate Premfina default notice
NOT report
Arrears report
I can find the workload distro on
Notion
Helpjuice
Cancellation log
Hibob
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