Day Four Training

When a potential tenant comes into your office you should introduce yourself__________.

What is the minimum amount of questions you should ask to determine what size unit the potential tenant needs?

When someone enters your office you should always __________.

When should you process a tenant's credit card?

During a complaint, when should you give your supervisors number to the upset tenant?

How often should the Tier Based Marketing Plan be completed?

Which form of marketing does ASM utilize?

What does ASM use Yodle for?

Do you acknowledge you have been trained and understand mystery shops, sales process, and customer relations?

Do you acknowledge you have been trained and understand ASM website, social media, and marketing procedures?

By typing your full name below you acknowledge that you have been trained on and understand all aspects of ASM marketing and customer relations.