Call taking

A detailed illustration of an emergency dispatcher working at a call center, with multiple screens displaying maps and emergency data, in a modern and dynamic setting.

911 Call Taking Quiz

Test your knowledge on 911 call handling and emergency response protocols with our engaging quiz! Suitable for dispatchers and emergency responders, this quiz will assess your understanding of key concepts and local geography relevant to your calls.

Challenge yourself on topics such as:

  • GPS tracking on emergency calls
  • Understanding local exit routes
  • Proper call nature classifications
  • Recognizing common scams
12 Questions3 MinutesCreated by HandlingHero231
How do you get GPS on a 911 call?
Press 'update' on your ANI/ALI screen until you receive GPS showing within decent meters.
Use your telepathic abilities to predict where the caller is
Press the refresh button on your mobile cad map.
Just input numbers, the officers will figure it out as they go.
What is Exit 27?
Leeds
Toquerville
Hurricane
Snowfield
After you have added a PD Accident, the person comes back and says "actually, my grandma's husband's son's granddaughter is injured." What do you do?
Add the comments to the call and tell the fire dispatcher to send medical.
Change the call to a Traumatic Incident and tell the fire dispatcher to send medical.
Change the call to a PI Accident.
Change the call to a PI Accident, and launch Pro-QA.
Continuing from previous question.... How do you launch Pro-QA when you change the nature of a call to a medical?
It will launch automatically once you change the nature.
Type EMD (call #) and it will launch manually.
Whisper to it.
Type PROQA (call #) and it will launch manually.
What is off Exit 2?
Sunriver
Green Spring Dr
Pilot
Probably a McDonald's
You add a call by GPS in the mountains somewhere by Apple Valley - which zone will you use for law?
APPL
COLO
WCSO
BLMF
Which exit is Washington Pkwy?
Exit 12
Exit 10
Exit 8
Exit 13
Which calls do we transfer to the front office? (select all that apply)
Request for a copy of a report.
Someone asking if a report is ready for pickup.
Someone wanting body camera footage.
Someone with questions about evidence.
All civil calls
Someone requesting Ken Head.
A parent of an adult child who wants to know why their awesome kid was arrested.
Animal problems.
What is Exit 8?
Bluff St
St George Blvd
Red Cliffs Dr
Green Spring Dr
Someone was in an accident under Exit 10. Whose jurisdiction is that?
WCSO
UHP
WCPD
SGPD
What do we nature a bait clip hold up alarm from Zions Bank?
Bank Alarm
Business Alarm
Robbery
Panic Alarm
Which is a common scam?
The IRS calling to collect funds.
A police officer calling them about an active investigation.
They've won the lottery!
Dispatch calling back after their phone has called 911.
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