Knowledge Check

An engaging illustration depicting a person sitting at a computer, analyzing data and reporting bugs, with graphical representations of bugs or errors in the background.

Bug Reporting Knowledge Check

Welcome to the Bug Reporting Knowledge Check! This quiz is designed to test your understanding of the bug reporting process and best practices. Answer the questions to see how well you know the various aspects of identifying and reporting bugs.

Key features of this quiz include:

Multiple choice questions
Instant feedback on your answers
Learn about common bug-related scenarios

5 Questions1 MinutesCreated by DebuggingNinja57

If you encounter issues in your admin tools (i.e. Nova phone, Transfer Money tool, etc), you should report it by clicking 'Report A Bug' button.

True

False

What's the correct investigation flow before you can consider something is a bug?

Review > Replicate > Monitor > Troubleshoot > Gather Evidence > Submit

Review > Replicate > Troubleshoot > Monitor > Gather Evidence > Submit

Review > Troubleshoot > Gather Evidence

Review > Troubleshoot > Gather Evidence > Submit > Monitor

When reporting a bug, this step will allow you to select a known bug that could be related to the issue.

Add Evidence

Check for duplicates

Bug Title

Bug Description

Host claims they could not access their Transaction History due to an error. After following the investigation process thoroughly, you've decided to submit a new bug. Three hours later, the host sends you a message that the issue is fixed. What's your next step?

Ask user if it's okay to close the ticket. If user confirms, then ticket should be solved.

Acknowledge but still wait for PS to respond to the bug report.

Thank the user and provide coupon as compensation for the inconvenience.

Advise user to submit a feedback about the experience.

Knowledge Check

Bug Reporting Knowledge Check

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