Difficult conversations
Navigating Difficult Conversations
Are you ready to enhance your communication skills? This quiz focuses on the art of engaging in difficult conversations effectively. Whether in personal relationships or professional environments, understanding how to tackle sensitive topics is crucial for personal and collective growth.
- Test your knowledge on handling tough discussions.
- Learn what to avoid and how to prepare.
- Discover the importance of effective communication.
Which of the following is NOT true about difficult coversations
Difficult conversations when handled properly and respectfully can guide a relationship down an honest and solid path
Having difficult conversations can help sustain work productivity, creativity and enjoyment.
Difficult conversations facilitate personal growth and affirmation for all parties present
Difficult conversations are healthy conversations about positive and optimistic topics
None of the above
Which of the following should you avoid doing while having difficult conversations? (Choose all that apply)
Use attacking statements
Avoid the conversation
Have heightened emotions
Take the conversation personally and be defensive
Buy the person cookies
None of the above
What you should keep in mind while having difficult conversations? (Choose all that apply)
Prepare the conversation with the end in mind
Display positive behaviour
Be humble and have good intension
Ask questions about past behaviours
Be patient and listen
Address the issue and focus on specific actions
Ask for permission
Ask someone else to facilitate the conversation
Which of the following is NOT true for the XYZ diagram in the presentation deck
X axis stands for: The behavior of the person
Y axis stands for: How that behavior made your feel
Z axis stands for: Asking permission to discuss
X axis stands for: Your ability to have difficult conversation
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