Guidelines for Enrolment Operator and Supervisor on Quality of Enrolment

Create an image that depicts a person reviewing documents and photos related to enrolment processes, emphasizing quality control and attention to detail in a professional office setting.

Quality of Enrolment Quiz

Test your knowledge on the guidelines for enrolment operators and supervisors with our engaging quiz! This quiz will challenge your understanding of quality controls in enrolment processes.

Multiple choice questions
Focus on error identification
Improve your skills in enrolment supervision

20 Questions5 MinutesCreated by AssessingPhoto101

An exception photo shows an image of a person looking to the left side. What type of error is this?

Poor Quality in Exception Photo

No Exception Available in Exception Photo

Exception Photo not as per guidelines

Photo of Photo in Exception Photo

A photo shows image of a 26 year old woman and her exception photo shows image of another 26 year old woman with 4 fingers on her right hand. What type of error is this?

Object in exception photo

Both Photo of different Person

Exception Photo not as per guidelines

Poor Quality in Exception Photo

A photo shows image of a 45 year old man and his exception photo shows the same man without one hand. Also, the face in the exception photo is not clear. Which of the following errors will you mark?

Both Photo of different Person

Exception Photo not as per guidelines

Poor Quality in Exception Photo

No Exception Available in Exception Photo

The name of the resident shows Jasmine, which is also the name of a flower. Is this an error?

Yes, as Jasmine is name of a flower

No, as Jasmine can be a female resident's name

You see an image of woman who could be upto 20 years of age. However, the age mentioned is 55 years. What action will you take in such situation?

Mark it as 'Possible Age – Photo mismatch' error

Simply reject the card

Report it to your superior

Ignore the error as some 50 year olds may look as young as 20 year old

While verifying the details, you find that in the address the title is given as W/O Ravinder Reddy. However, the picture is of a 10 year old girl. What action will you take in such situation?

Mark it as 'Relationship error'

Simply reject the card

Report it to your superior

Ignore the error

As per the enrolment guidelines, a resident needs to be present physically at the time of enrolment and photo of resident needs to be clicked by the enrolment operator only.

TRUE

FALSE

Which of the following refers to 'Possible Error in Name & Address transliteration' error?

When there is an error in the address

When the name and address is not given in local language

When the address written in local language and in English are not matching

When you do not recognise the name of the city the resident resides in

Which of the following errors should be marked if the image in the photo is a chair?

Human photo missing

Unidentified object

Person missing

Its not an error

A biometric capture shows only 4 finger prints and the exception photo shows his hands with four fingers but his face is not clear. Is the exception photo acceptable?

Yes, as the person the exception is shown

No, as the exception photo should have the clear photo of his hands and face

A biometric capture shows only 3 finger prints and the exception photo has the face of the person with no left ear. Is the exception photo acceptable?

Yes, as the person has no left ear

No, as the exception photo should have the photo of his hands

An enrolment is considered as 'No Exception Available in Exception Photo' error when the image of the resident shows no exception, however it has marked as exception.

TRUE

FALSE

An enrolment is considered as 'Object in Exception' error when there is another person in the exception photo.

TRUE

FALSE

When the exception photo is not clear, then you should increase the brightness and accept the photo.

TRUE

FALSE

When the photo and exception photo are same, then it is _______________.

No Exception Available in Exception Photo error

Exception Photo not as per guidelines error

Poor Quality in Exception Photo error

Not an error

You find that resident's photo is different from the one given in the exception. What action will you take in such situation?

Mark it as 'No exception available in exception photo' error

Mark it as 'Incomplete Address' error

Mark it as 'Both photo of different person' error

Mark it as 'Possible Error in Name and Address' error

Which of the following refers to 'Both Photo of different person' error?

When the resident's photo and his exception photo is mismatching

When the exception photo shows an object

When the name and the gender of the person are mismatching

When both the photos show no exceptions

You find that the photo in the given image is dark. What action will you take in such situation?

Mark it as 'No exception available in exception photo' error

Mark it as 'Poor Quality' error

Mark it as 'Image not clear' error

Mark it as 'Mismatch in the photo' error

If the quality and visibility of the exception photo is poor, then it should be marked as 'Poor Quality in Exception Photo'.

TRUE

FALSE

If only one side of the exception photo is clearly visible and the other side is shaded, then it is considered as Photo of Photo error.

TRUE

FALSE

Guidelines for Enrolment Operator and Supervisor on Quality of Enrolment

Quality of Enrolment Quiz

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