Quiz 27 - Guidelines for Enrolment Operator and Supervisor on Quality of Enrolment

A professional setting showing a diverse group of enrolment operators reviewing documents and images of residents, with focus on quality control and teamwork.

Enrolment Quality Assessment Quiz

Test your knowledge on the guidelines for enrollment quality. This quiz is designed for enrolment operators and supervisors to ensure they understand how to handle various scenarios effectively.

Key Features:

  • Multiple choice questions
  • Real-world scenarios related to enrolment quality
  • Immediate feedback on answers
10 Questions2 MinutesCreated by EvaluatingEagle214
An enrolment is considered as 'No Exception Available in Exception Photo' error when the image of the resident shows no exception, however it has marked as exception.
TRUE
FALSE
An enrolment is considered as 'Object in Exception' error when there is another person in the exception photo.
TRUE
FALSE
When the exception photo is not clear, then you should increase the brightness and accept the photo.
TRUE
FALSE
When the photo and exception photo are same, then it is_____________ .
No Exception Available in Exception Photo error
Exception Photo not as per guidelines error
Poor Quality in Exception Photo error
Not an error
You find that resident's photo is different from the one given in the exception. What action will you take in such situation?
Mark it as 'No exception available in exception photo' error
Mark it as 'Incomplete Address' error
Mark it as 'Both photo of different person' error
Mark it as 'Possible Error in Name and Address' error
Which of the following refers to 'Both Photo of different person' error?
When the resident's photo and his exception photo is mismatching
When the exception photo shows an object
When the name and the gender of the person are mismatching
When both the photos show no exceptions
You find that the photo in the given image is dark. What action will you take in such situation?
Mark it as 'No exception available in exception photo' error
Mark it as 'Poor Quality' error
Mark it as 'Image not clear' error
Mark it as 'Mismatch in the photo' error
If the quality and visibility of the exception photo is poor, then it should be marked as 'Poor Quality in Exception Photo'.
True
FALSE
If only one side of the exception photo is clearly visible and the other side is shaded, then it is considered as Photo of Photo error.
True
FALSE
You find that the exception photo of the resident is not clear. What action will you take?
Accept and mark it as 'Photo of photo' error
Reject and mark it as 'Poor Quality in Exception Photo' error
Rectfiy the photo clarity using photo rectification software
Escalate the issue to your superior
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