Quiz 26 - Guidelines for Enrolment Operator and Supervisor on Quality of Enrolment

A professional image depicting an enrolment operator reviewing documents, with a focus on quality assurance and verification processes.

Enrolment Quality Assurance Quiz

Test your knowledge on the guidelines for enrolment quality assurance in this engaging quiz. Designed for operators and supervisors, this quiz will help you identify common errors and improve your enrolment processes.

  • Multiple choice questions
  • Evaluate your understanding of enrolment quality
  • Great for training and self-assessment
10 Questions2 MinutesCreated by CheckingClarity501
A photo shows image of a 26 year old woman and her exception photo shows image of another 26 year old woman with 4 fingers on her right hand. What type of error is this?
Object in exception photo
Both Photo of different Person
Exception Photo not as per guidelines
Poor Quality in Exception Photo
"A photo shows image of a 45 year old man and his exception photo shows the same man without one hand. Also, the face in the exception photo is not clear. Which of the following errors will you mark?"
Both Photo of different Person
Exception Photo not as per guidelines
Poor Quality in Exception Photo
No Exception Available in Exception Photo
The name of the resident shows Jasmine, which is also the name of a flower. Is this an error?
Yes, as Jasmine is name of a flower
No, as Jasmine can be a female resident's name
You see an image of woman who could be upto 20 years of age. However, the age mentioned is 55 years. What action will you take in such situation?
Mark it as 'Possible Age – Photo mismatch' error
Simply reject the card
Report it to your superior
Ignore the error as some 50 year olds may look as young as 20 year old
While verifying the details, you find that in the address the title is given as W/O Ravinder Reddy. However, the picture is of a 10 year old girl. What action will you take in such situation?
Mark it as 'Relationship error'
Simply reject the card
Report it to your superior
Ignore the error
As per the enrolment guidelines, a resident needs to be present physically at the time of enrolment and photo of resident needs to be clicked by the enrolment operator only.
TRUE
FALSE
Which of the following refers to 'Possible Error in Name & Address transliteration' error?
When there is an error in the address
When the name and address is not given in local language
When the address written in local language and in English are not matching
When you do not recognise the name of the city the resident resides in
Which of the following errors should be marked if the image in the photo is a chair?
Human photo missing
Unidentified object
Person missing
Its not an error
A biometric capture shows only 4 finger prints and the exception photo shows his hands with four fingers but his face is not clear. Is the exception photo acceptable?
Yes, as the person the exception is shown
No, as the exception photo should have the clear photo of his hands and face
A biometric capture shows only 3 finger prints and the exception photo has the face of the person with no left ear. Is the exception photo acceptable?
Yes, as the person has no left ear
No, as the exception photo should have the photo of his hands
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