Southern Tier Sales Knowledge Test

A vibrant illustration showing a sales consultant speaking with a customer in a retail environment, surrounded by promotional materials and tech gadgets like tablets and phones.

Southern Tier Sales Knowledge Test

Test your knowledge of Southern Tier sales practices with our comprehensive quiz! This interactive quiz covers essential topics related to customer service, promotions, and sales strategies.

11 Engaging Questions
Multiple Choice and Open-Ended Formats
Evaluate Your Sales Skills

11 Questions3 MinutesCreated by EngagingSales101

When doing a buyout, checking in flex quote will reliably tell you if there is a promotion on the line you are buying out.

True

False

Select the plan that would best serve a customer who uses the Disney Bundle, and has an existing Tablet or Jetpack line that is currently not receiving the discount.

Get More

Do More

Play More

Start

Your customer comes in with 2 lines on Start and a line on Play More, wanting to add a fourth line. They will not be using paper free and autopay. The line they want to add is on Play More. What will the overall line cost increase, before taxes, on their bill?

You should try to pull up the account in Omni as a first step _________ time.

All of the

Some of the

Following up with customers leads to more sales, fewer returns, and a better reputation

Yeah, calling is the least I can do to set myself apart in an industry where people seldom show that they care after the transaction

Nah, all this down time really doesn’t allow me to take 5 minutes to check up on how my customers are doing…

What should you check and do before processing a buyout in CS App Dashboard?

How often should you check the promotions - Money Maker’s Income Guide and CS Promo Guide?

Every single day that you work, before your shift starts, the whole time you work here.

On Tuesdays and Holidays

In a few words, what do you want more of from your leadership to help you be successful here?

Southern Tier Sales Knowledge Test

Southern Tier Sales Knowledge Test

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