Southern Tier Sales Knowledge Test
Southern Tier Sales Knowledge Test
Test your knowledge of Southern Tier sales practices with our comprehensive quiz! This interactive quiz covers essential topics related to customer service, promotions, and sales strategies.
- 11 Engaging Questions
- Multiple Choice and Open-Ended Formats
- Evaluate Your Sales Skills
When doing a buyout, checking in flex quote will reliably tell you if there is a promotion on the line you are buying out.
True
False
Select the plan that would best serve a customer who uses the Disney Bundle, and has an existing Tablet or Jetpack line that is currently not receiving the discount.
Get More
Do More
Play More
Start
Your customer comes in with 2 lines on Start and a line on Play More, wanting to add a fourth line. They will not be using paper free and autopay. The line they want to add is on Play More. What will the overall line cost increase, before taxes, on their bill?
$5
$10
$15
$20
$25
You should try to pull up the account in Omni as a first step _________ time.
All of the
Some of the
Who is responsible for your success here?
My Mentor
My Team Lead
My parents
My partner
My customers
Me
Following up with customers leads to more sales, fewer returns, and a better reputation
Yeah, calling is the least I can do to set myself apart in an industry where people seldom show that they care after the transaction
Nah, all this down time really doesn’t allow me to take 5 minutes to check up on how my customers are doing…
What should you check and do before processing a buyout in CS App Dashboard?
Financing Limit
Promotions on existing lines
DP agreements on account
Have buyout form signed
Ensure that account is current
All of the above
Most of the above
What books are you currently reading?
None
Books on Fantasy
Self Improvement Books
Historical Books
Books on Sales Strategies and Techniques
What are books?
How often should you check the promotions - Money Maker’s Income Guide and CS Promo Guide?
Every single day that you work, before your shift starts, the whole time you work here.
On Tuesdays and Holidays
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