Cadence Quiz

A checklist with various approval stages and customer action steps, featuring illustrations of phones, emails, and document submissions in a professional office setting.

Cadence Quiz

Welcome to the Cadence Quiz! Test your knowledge on approval processes and customer follow-ups in our structured environment. This quiz consists of 10 multiple-choice questions designed to reinforce your understanding of effective communication and management practices.

Aim for high accuracy in your responses.
Each question is crafted to reflect real-world scenarios.
Perfect your skills in handling customer actions and approvals.

10 Questions2 MinutesCreated by EngagingTask174

In the Approval queue, you see we submitted the application Jun 7th. You reach out to the HOA and customer via phone and email and don't hear from either. What should you set as the projected CANCELLATION day? (In OH)

June 21st

June 10th

July 7th

October 31st

If we're following cadence and the HOA has not given us a turnaround time, about how many attempts should there be on an account when we cancel?

Just 1

What is the longest time a project should be in the Research and Submission Queue before we send the account to cancelling

7 days

3 days

1 Week

2 Weeks

Choose the appropriate Follow-up - Research: More info is needed from the customer

Every 3 Days