Emotional Intelligence

Create an image of a diverse group of people engaging in a conversation, showing various expressions of emotions like happiness, frustration, and empathy, in a modern office environment, bright and inviting atmosphere.

Emotional Intelligence Quiz

Discover the importance of emotional intelligence in both personal and professional settings through our engaging quiz. Test your knowledge and learn more about how understanding emotions can enhance your interactions and decision-making skills.

9 challenging multiple-choice questions
Learn about key concepts like self-awareness, empathy, and emotional regulation
Immediate feedback on your answers

9 Questions2 MinutesCreated by ReflectingMind742

What is emotional intelligence?

The ability to identify emotions in yourself and others, as well as how you manage or react to them

A test to determine your leadership skills

A test to determine your intellectual intelligence

None of the above

Genevieve is given a bad performance review by her manager. The review upsets her. How would she react if she has high levels of self-awareness?

Ask why she received a bad review

Ask what she can do to improve her performance

Become aware of the fact that her manager does not like her

Report this issue to HR

Daniel, a manager at Nordstrom is frustrated with his employee’s ability to show up to work on time. How would a manager with high levels of EQ approach this situation?

Ask Daniel why he is late and notify him that he will be written up the next time

Sit Daniel down in a private environment and have a conversation to understand why he is late and provide the necessary support (if possible)

Advise Daniel that there are many people who want his job and that he can easily be replaced

Don’t say anything to avoid hurting his feelings

What are the five components of Daniel Goleman’s EQ theory?

Self Awareness, Self Regulation, Motivation, Empathy, Interpersonal Skills

Self Awareness, Self Regulation, Perception, Facilitation, Understanding

Self Awareness, Self Control, Motivation, Empathy, Understanding

None of the above

According to Daniel Goleman’s EQ theory, ____________is an individual's ability to recognize and understand one’s own emotions?

What is the best way to enhance one’s ability to regulate their emotions?

Use a stress ball

Use the 24 hour role

Express any emotion they are feeling all the time

Being aware of the emotions they have

Focus on their breathing

What does empathy mean?

Sharing toys

Asking someone to join you for lunch

The ability to experience and share another’s emotions

Supporting friends when they are down

The following are ways for leaders to better understand employee needs at work, EXCEPT...

Making decision first, asking for employee input later

Asking how satisfied employees are with policies, processes and outcomes

Considering the perspectives of others before making a decision

Keeping communication pathways open to ensure you have ample opportunities to discuss and understand another's feelings

Which statement is true about mirroring body language?

Looking in all directions when listening to someone indicates deep interest in their topic

Communicating with body language and facial expressions are same throughout the world

Echoing someone’s body language works because people are always aware of emotional/bodily cues

Being aware of positive body language prevents you from accidentally communicating something negative

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