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A professional scene depicting customer service agents discussing Service Level Agreements with graphs, charts, and communication devices in the background.

Test Your Knowledge on Service Level Agreements

Welcome to our quiz where you can test your knowledge on key aspects of service level agreements (SLA) related to various customer service scenarios. This quiz will help you assess your understanding and readiness for real-life applications.

Join us to cover topics including:

  • Response times for different service issues
  • Understanding of tax pricing
  • Account management policies
10 Questions2 MinutesCreated by LearningGuru247
بنتابع مع العميل تركيبات الٝايبر ٝ مرحلتين
Check compound eligibility and allow cpe assignment
Survey and home visit dispatch
Individual case tt sla 72 WH
True
False
Chang phone number sla 24 h
True
False
TE problem Sla
24 h
7 D
7 WD
Splitting Sla (delay)
24 h
48 h
48 WH
New Stamp Tax price (1.50) l.e
True
False
Change port only (sla 48 h)
True
False
Can make balanc fraction more than 3 l.e
True
False
Can make salfny if account suspend?
True
False
Change port delay sla 2 days
True
False
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