Chapter02

Which of the following scenarios exemplifies an external labor market?

Katie, a contract worker, working for a certain period specified in a written contract

Andrew, a temporary worker, being paid by a company for his services

Jill, an engineering graduate, looking for a job

Hilary, an employee, going through training

Salim, an employee, securing his financial services certification

Identify the correct statement regarding the composition of the U.S. Labor force during the period 2012-2022

The labor force is expected to grow at a greater rate than at any other time in U.S. history

The largest proportion of the labor force is expected to be in the 16- to 25-year age group

The number of workers under 40 years of age will exceed the number of workers 40 years of age or older

Despite a small increase in the number of young workers, the overall workforce will be aging

The total cost of labor in the United States would considerably decrease

Anne, a business researcher, believes that organizations will have to spend a lot of money on employee health care in the future. Her colleague Nick argues that organizations will not have to increase their spending on employee health care benefits. Which of the following statements weakens Nick's argument?

The labor force is expected to grow at a greater rate by 2015 than at any other time in U.S. history

The largest proportion of the labor force is expected to be in the 16- to 25-year age group

The number of workers under 40 years of age will exceed the number of workers 40 years of age or older

By 2022, all baby boomers will be at least 55 years old, increasing the ranks of workers nearing retirement

The total cost of labor in the United States will decrease considerably in the near future

Managing cultural diversity involves:

Forming different pay structures for various groups

Creating separate career tracks for employees with families

Avoiding the use of affirmative action policies

Reducing cultural diversity by selective hiring

Encouraging career development for women and minorities

Which of the following is a characteristic of current day high-performance work systems?

Mismatches in technical system and social system

Employee empowerment in decision making

Increase in individual assignments

Centralized decision making

Reduced reliance on knowledge workers

Identify the correct statement regarding skilled knowledge workers

They do not have considerable autonomy to make decisions

They are most likely to experience a lack of opportunities in a slow economy

They are not easily replaced because they own the knowledge that the company requires to produce its products

They are not expected to be technically efficient and are only involved in direct interactions with customers

They do not have a lot of job opportunities because employers can simply order these employees to perform tasks

Dave is the director of operations at Arc Inc. And provides his team members with complete authority to execute all tasks independently. He encourages his team members to have brainstorming sessions before initiating a project to determine the best method to deliver positive results. This scenario indicates that Dave promotes _____.

The specific ways in which human resource professionals support an organization's strategy vary according to:

Their level of involvement and the nature of the strategy

The location of the organization's corporate headquarters

The government regulations of the countries in which the organization does business

The mastery of a particular piece of machinery among the employees of the organization

The organization's market share in the industry

According to the core values of total quality management:

The progress of employees should be measured through self-evaluation

External customers should not be given any importance while developing any process

Only key personnel should receive training in quality

Errors in a product or service should be prevented before occurrence

Internal customers should be valued more than external customers

Lewis Corp., an automobile manufacturer, purchases Vision Inc., a company that produces auto parts and accessories. This scenario exemplifies a(n) _____.

The human resource management (HRM) function during downsizing is to terminate the workers who:

Are performing multiple organizational roles

Are less valuable in their performance

Are a part of the external labor force

Are older than the other employees

Are being paid the highest salaries

When an organization undertakes a complete review of its critical work processes to make them more efficient in an effort to deliver higher quality, it is engaging in:

Which of the following statements is true of a psychological contract?

A psychological contract describes spoken expectations that are widely held by employers and employees

In the new version of the psychological contract, organizations manage the career paths for their employees

In the traditional version of the psychological contract, organizations expected employees to take more responsibility for their own careers, from seeking training to balancing work and family

A psychological contract is a display of how the company is performing on specific HR metrics, such as productivity and absenteeism

A psychological contract is not formally put into words

Amy is a human resource consultant who runs and operates her own business from her home. She is often hired by businesses to present one- or two-day workshops on various topics within her field of expertise. Amy is a(n):

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