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A bright and engaging infographic representing the Design Thinking process, with elements like user personas, prototyping tools, brainstorming sessions, and vibrant colors.

Design Thinking Quiz

Test your knowledge on Design Thinking with this comprehensive quiz! Designed for professionals and enthusiasts alike, this quiz covers various aspects of the Design Thinking process, from ideation to prototyping.

With 78 carefully crafted questions, you will:

  • Explore core concepts and techniques
  • Challenge your understanding of user-centered design
  • Enhance your skills in practical applications
78 Questions20 MinutesCreated by CreatingMind84
Brainstorm during charretting? Choose 3
A. Ideas for prototyping
B. Issues and insights
C. Solutions Users and context
D. Scoping techniques.
E. Solutions
Elements of the REICC technique? Choose 3
A. Reduce
B. Enhance
C. Combine
D. Increase
E. Consume
Building blocks
A. 7
B. 10
C. 8
D. 9
Activities do you perform in the Synthesis phase. Choose 3
A. Share raw data
B. Generate ideas
C. Derive insights
D. Establish a “convergent” state of mind
E. Establish a “divergent” state of mind.
Expected outcome of Synthesis?
A. Several ideas to address the design challenge
B. Unstructured interview results
C. A clear understanding of the user’s needs
D. Low-fidelity prototypes.
Address the solution space? Choose 2
A. Validation
B. Ideation
C. Scoping
D. Synthesis.
Objectives of the ideation phase? Choose 2
A. Generate as many ideas as possible.
B. Prioritize ideas
C. Validate ideas with users
D. Iterate from solution to problem space.
€How might we” questions? Choose 2
A. Need, motivation, and design challenge
B. Persona, pain point and reason why
C. User types, need, and insight
D. User, need, and insight.
Ideation phase located in the Design Thinking process?
A. Between scoping and synthesis
B. Between synthesis and prototyping
C. Between prototyping and validation
D. Between research and synthesis
Validating a prototype with users? Choose 2
A. Be open for new ideas and insights
B. Let the prototype do the talking
C. Present the prototype factually
D. Focus on the positive aspects of your prototype.
Interview question should you avoid?
A. Can you show me how you interact with the software?
B. Why do you feel stressed during this process?
C. Would you prefer to skip this step in the process?
D. What do you do when you arrive at office?.
A workshop that you coached resulted in some paper-based sketches. Choose 3
A. A mock up transforms user stories into backlog items.
B. A mock up is a good way to manage “wild ideas” during prototyping
C. A mock up prevents non-participants from misinterpreting the results
D. A mock up removes ambiguity and gives further security in terms of feasibility
E. A mock up further unleashes creativity through visualization.
Design a Chair” mini-exercise? Choose 2
A. The phrasing of the design challenge influences the results
B. Feasibility is the key when phrasing a design challenge
C. Need and demand are key when phrasing a design challenge
D. Design is key when phrasing a design challenge.
Open-ended interview question?
A. Why is the user interface confusing?
B. Do you like the user interface?
C. Is it difficult to fill out the displayed form?
D. Do you think we should display the user profile on the left?
 
Tools or Design Thinking techniques do you use during the scoping phase? Choose 2
A. Low-fidelity prototyping
B. The reframing technique
C. Customer journey map
D. Value maps
Goal of the prototyping phase? Choose 2
A. To create a first user experience
B. To fill the backlog for bug tracking
C. To create as many ideas as possible
D. To fail early.
Get the most information from an interviewee?
A. Conduct interviews as a pair. One person asks the questions and the other one takes notes.
B. Conduct interviews as a pair and alternative who asks the questions.
C. Invite a group of interviewees to join the design team and ask questions around the table.
D. Conduct interviews on your own and take notes.
 
Key goal of the 360º research phase?
A) Find out if your first approaches are feasible and viable
B) Create an exact definition of the problem that needs to be solved.
C) Make conclusions about the design of the solution
D) Create empathy with potential users of the designed solution.
Main objectives of the “charretting” technique? Choose 2
A) Discuss with project sponsors if the scope is fuzzy or unclear
B) Merge multiple Design Thinking challenges into one
C) Collaboratively evaluate potential areas for a given project scope
D) Speed up the synthesis phase.
Goal of creating a “persona”? Choose 2
A) To identify the pain points of the users and to develop empathy
B) To put a human face on otherwise abstract data about users
C) To identify extreme users and understand their needs
D) To build a common ground within the team on an emotional level.
Identify the workarounds that users perform? Choose 2
A) By understanding the user types and the context of the challenge
B) By asking “why” questions
C) By observing the environment, tools used and body language
D) By asking binary questions.
Goal of the Concept Map technique?
A) To understand overlapping areas between viability, feasibility and desirability
B) To understand and illustrate daily activities in different departments
C) To understand direct and indirect interdependencies between people and concepts
D) To understand and capture the interconnection between different lines of business.
Principles of prototyping? Choose 2
A) Convince your audience with the prototype
B) Demonstrate functionality and the look and feel of your solution
C) Show as much detail as possible
D) Show the solution through the user´s eyes.
Phase of the Design Thinking process is the focus on creating choices?
A) Synthesis
B) Scoping
C) Research
D) Prototyping
Key component of a low-fidelity mock-up
A) Key functionality and screen flow built with traditional materials
B) Wire frames demonstrating the screen layout and field sizes
C) Data model describing the required application programming interfaces
D) Printout to finalized screenshots assembled in a flip-book.
Important coaching tips for Design Thinking coaches? Choose 3
A) Infuse positive emotions
B) Actively participate in content-related discussions
C) Ensure seriousness
D) Understand the power of group dynamics
E) Set the tone.
Elements would you recommend for a software solution draft? Choose 2
A) Research and ideation results
B) Mock-up or click-through simulation
C) High-level architecture design
D) Photos grasping the workshop atmosphere.
Covered in a game plan? Choose 3
A) Objectives
B) Strategies
C) Success factors
D) Maturity assessments
E) Tasks
Brainstorming rules created by IDEO? Choose 3
A) Be open to developing the ideas of others and stay on topic
B) It involves getting out of the building and taking action
C) Avoid judging others and let the creativity flow
D) Follow the "one at a time" rule and use visuals and Generate as many new ideas as possible
To ensure that workshops are successful. Choose 2
A. Everyone must participate actively
B. Judge ideas early
C. Keep divergent perspectives within the design teams to a minimum
D. Everyone has a voice.
How would you integrate Design Thinking activities into a development project? How would you integrate Design Thinking activities into a development project?
A. Plan Design Thinking workshops at the beginning and at the end of the development project.
B. Initiate Design Thinking related activities at the beginning of the development project.
C. Plan Design thinking workshops first for the business side and then for the IT side and repeat this throughout the development lifecycle.
D. Plan several Design Thinking activities and workshops during the development project lifecycle.
Who first adopted Design Thinking
A. Hasso Plattner
B. Steve Jobs
C. Michael Porter
D. David Kelley
Where is the focus and starting point when working on a Design Thinking challenge?
A. Business viability
B. Technical feasibility
C. Human values
D. Intuitive product features.
A thought leader or analyst available will be most valuable?
A. Implementation
B. Prototyping
C. Research
D. Ideation.
What is the recommended practice when running an interview for empathy?
A. Suggest answers
B. Ask binary questions
C. Encourage stories
D. Ask long questions.
Goals of a “structured wall of data”? Choose 2
A. To identify common topics and understand the meaning of interview results
B. To crystallize key user types, needs and insights from interview stories|
C. To frame the potential solution space of the challenge
D. To identify interview results that lie outside of the problem space.
Basic principles of field research? Choose 2
A) What people say is often not what they do, think or feel.
B) Take people out of their context and put them in an inspiring environment
C) Ask a lot of “why” questions to get valuable data
D) Focus on the users who represent your main customer group
What topics does the coach need to clarify? Choose 3
A) Design Thinking techniques for synthesis
B) Number, role and background of participants
C) U-shaped seating and table arrangement
D) Workshop challenge
E) Dress code.
Combine with analytical thinking?
A) Innovative
B) Intuitive
C) Inspired
D) Intellectual.
Define during the scoping phase? Choose 3
A) “How might we” questions for personas
B) User types
C) The team setup
D) The design challenge
E) The project plan.
Objectives of the empathy map technique? Choose 3
A) To understand what the user sees, hears, says and does
B) To understand the user´s fears, obstacles, and frustrations
C) To understand the user´s needs and measures of success
D) To understand the user´s ideas to solve the problem
E) To understand the attributes of the user´s character.
Key principles when presenting a prototype as a role play? Choose 2
A) Show the solution through the user´s eyes
B) Show the impact of your solution for your persona
C) Show the most relevant aspects for the business case
D) Show flawless execution to get the idea across.
Why is the important to run the first minutes of the brain dump exercise in a silent mode? Choose 2
A) A challenge-related comment would influence the divergent perspectives
B) It prevents discussion in order to lower political barriers
C) It ensures that all participants focus on the topic
D) It helps to stay away from the solution mode.
Implies an emotional journey during synthesis? Choose 2
A) Excited
B) Innovative
C) Frustrated
D) Confused
To visualize a solution concept in an initial design thinking workshop? Choose 2
A) High-fidelity prototyping
B) The construct and build technique
C) The collage technique
D) storyboard.
Benefits of Design Thinking? Choose 3
A) Defined waterfall model with integrated quality gates
B) Analytical approach to design the right solution
C) Overcomes limitations caused by hierarchies
D) Systematic innovation approach with structured process
E) Flexible and adaptable to all kind of challenges.
 
Correct sequence of phases for the Design Thinking process?
A) Preparation – Scoping – Research
B) Scoping – Research – Synthesis
C) Preparation – Research – Scoping
D) Scoping – Synthesis – Research.
Have to prepare for Design Thinking workshop? Choose 3
A) Supplies and material
B) Inspiring ideas for solutions
C) Reframed alternatives for the agreed challenge
D) Workshop agenda and Design Thinking techniques
E) A Design Thinking compliant workshop room.
Key techniques for collecting data during empathic field research? Choose 3
A) Trying out the user experience
B) Asking people
C) Performing market analysis
D) Studying analyst reports
E) Observing.
Techniques for reframing a design challenge?
A) Using casual mapping
B) Brainstorming key expressions
C) Using 2-by-2 axis mapping
D) Storytelling.
Aim of a brain dump exercise in the scoping phase? Choose 2
A) To explore different perspectives in the team
B) To identify the main personas in the context of the design challenge
C) To identify and prioritize the best ideas
D) To create a common understanding of the challenge.
A characteristic of an insight?
A) The understanding of the true nature of something
B) The understanding of the pain point a user has
C) The understanding of tasks and process steps described by users
D) The understanding of the user´s key needs.
Why do we create prototypes in Design Thinking? Choose 2
A) To create good team spirit
B) To leverage the creativity of the participants
C) To get instant feedback and fail early
D) To make the design solution tangible.
Rules do you apply when defining a design challenge? Choose 3
A) After completing the scoping phase, the design challenge cannot be rephrased anymore.
B) The design challenge needs to be aligned and defined together with the client.
C) The design challenge has to refer to a concrete persona in the context of the problem space
D) The design challenge should have the right balance between open and close phrasing
E) The design challenge sets the scope for a Design Thinking project.
Why are brain dump exercises successful? Choose 3
 
A) The result clearly articulates the emotions and touch points of the user when adopting a new technology.
B) Everybody has different thoughts while thinking about the challenge.
C) Group dynamics ensure that everyone contributes. Nobody wants to be the only one not providing any input.
D) Participants are able to identify the most important ideas to solve the challenge.
E) Grouping and clustering thoughts helps the team to structure data and to identify common topics.
Key goal of the 360º research phase?
A) Find out if your first approaches are feasible and viable
B) Create an exact definition of the problem that needs to be solved.
C) Make conclusions about the design of the solution
D) Create empathy with potential users of the designed solution.
Rules apply to the brainstorming technique? Choose 2
A) Use a predefined selection of ideas
B) Use a random selection of ideas
C) Encourage wild ideas
D) Have one conversation at a time.
Time boxing important for coaching Design Thinking workshops? Choose 2
A) It establishes the authority of the coach
B) It drives creativity
C) It is pivotal to ensure results are achieved
D) It keeps the number of ideas at a reasonable level.
Gain a deeper understanding of the problem? Choose 3
A) Conduct adjacent and analogous research
B) Create a “day in the life” of the persona
C) Execute field research and observe users
D) Define an empathy map
E) Run different interview formats.
Which techniques are typically used in Design Thinking workshops? Choose 2
A) Six Sigma
B) Low-fidelity (lo-fi) prototyping
C) Lean management
D) Point of view
"a day in the life” technique?
A) To identify areas for simplification
B) To put personas in context
C) To understand the productivity of personas
D) To identify redundancies.
Key activities of a Design Thinking team within the validation phase? Choose 2
A) Capture feedback and iterate prototype
B) Check on feasibility, viability and desirability
C) Prioritize and filter ideas
D) Move from problem to solution space.
To find the right space for innovation? Choose 3
A) Viability
B) Feasibility
C) Predictability
D) Accountability
E) Desirability.
Techniques can be used in Synthesis? Choose 2
€ Role play
€ Journey map
€ Concept map
€ Storyboard.
To tackle a problem. Choose 3
A) Top management support
B) Highly iterative process
C) Environment and materials
D) Creativity
E) Multidisciplinary team of people.
Output of the validation phase?
A) Unstructured data
B) Persona descriptions
C) Stakeholder map
D) Structured feedback.
Recommended process to run an interview?
A) The team forwards the design challenge prior to the interview and at the interview asks questions that imply a high degree of creativity
B) The team introduces themselves and the project at the interview, builds rapport and then asks prepared questions
C) The team introduces themselves and the project at the interview and then asks questions that imply a high degree of creativity
D) The team forwards the design challenge prior to the interview and at the interview asks prepared questions.
Challenge and believe that they already know the solution
A) Explain the purpose and importance of a deep understanding the problem
B) Let them outline their solutions and prioritize the best solution
C) Skip the scoping exercise and proceed directly to research
D) Let them outline their solutions and convince them that their solutions do not fit to the challenge.
Activities during the 360º research phase? Choose 2
A) Business plan research
B) Analogous research
C) Point-of-view research
D) Adjacent research.
General rules in a Design Thinking session? Choose 3
A) Fail early, fail often
B) Think user centric
C) Explain your ideas in a creative way
D) Convince, don´t confuse
E) Defer judgment.
Which phases in a Design Thinking process focus on the problem space? Choose 2
A) Ideation
B) Implementation
C) 360º research
D) Synthesis.
Typically use in prototyping phase
A) Lego
B) Cardboard
C) Microsoft powerpoint
D) SAP Fiori
Deemed successful. Choose 3
A) Desirability - who will want to use or buy the product/service?
B) Viability - how sustainable is the idea in the long term?
C) Feasibility - what can be possibly achieved in the near future?
D) Differentiability - what is engaging with people directly?.
Dimensions of observation? Choose 3
A) Space - the physical place
B) Activity - a set of related acts people do
C) Confidence - It also helps you learn about what they need
D) Actor - the people involved.
Outcomes of the Journey Map technique? Choose 2
A) A map of swim lanes describing cross functional business processes from a company perspective.
B) The human meaning of solutions based on uncovered pain points and needs.
C) Responsibilities for business process steps based on RACI (Responsible, Accountable, Consulted and Informed).
D) An understanding of the journey an end user goes through in the context of a particular business scenario.
Need to prepare before you conduct interviews during the 360° research phase? Choose 2
A) A list of user types that you might encounter
B) A list of key guiding questions
C) A list of challenging questions to bring the interviewee to make creative suggestions
D) A short presentation of prototypes that you already have designed.
A business/IT Perspective. Choose 2
A) Services and Products
B) Incident Management
C) Solution Mapping
D) IT applications and solutions
The goal of including extreme users in the 360º research? Choose 2
A) To include a diverse set of users
B) To keep the project sponsors satisfied
C) To provide interesting insights
D) To reduce the number of interviews.
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