EXP MACESS KNOWLEDGE CHECK

A professional and engaging digital illustration of a user interacting with a computer screen displaying document management software, surrounded by visual elements related to online portals and member services.

EXP Macess Knowledge Check Quiz

Test your understanding of the EXP Macess system with this comprehensive quiz designed for users looking to enhance their document retrieval skills.

Challenge yourself and learn more about:

  • Identifying key functionalities within EXP Macess
  • Utilizing FUSE for document access
  • Understanding member application processes
10 Questions2 MinutesCreated by NavigatingKnowledge12
1. What is EXP Macess Used For?
Used as a Customer Tracker
Used to retrieve all documents for any system
An application used as a member’s online portal
A software used to open documents in FUSE
2. What are the two main systems you will use to retrive documents in Macess?
Ika & fuse
FUSE and The Members application Tracker
Mat & Ika
CSI & FUSE
3. In FUSE what do you click to access the member's documents?
Billing + Drop Down arrow
History + drop down arrow
Claims & authorizations + drop down arrow
Documents + drop down arrow
4. Which icon do you click in Macess to input the document number from FUSE & MAT?
The “Clipboard” icon
The “Document” Icon
The “Folder” icon
The “S” Icon
How do you access all documents for the member in Macess?
Click the file folder + member Id number
Click the file folder + document ID number
Click Document Icon + SF Number
Click Document Icon + Member ID Number
Selecting the "+" in the Notes and Actiongram Folder indicates there is a note attached to the document?
True
False
You will access the Actiongram folder only for service form requests?
True
False
This member's ID Number(1528ec71-7aad-4bb1-80ac-5ba467fd42fd) indicates members application was completed online?
True
False
The MBI# is the same as the Member ID Number?
True
False
Which ID number for MAT indicates the member handwritten their application?
101124E00954
310268600
1528ec71-7aad-4bb1-80ac-5ba467fd42fd
SF20220725156879250
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