Dispatch Quiz
Dispatch Knowledge Quiz
Test your knowledge of our dispatch services with this interactive quiz! This is a great way to learn about the various procedures and policies that our team follows. Whether you are new to the industry or just want to brush up on your skills, this quiz has something for everyone.
Key features of the quiz:
- 24 engaging questions.
- Multiple choice and checkbox formats.
- Instant feedback on your answers.
Which of these citites/towns do we not go to? Select any that apply.
Greeley
Golden
Wheatridge
Commerce City
At what point do we charge mountain rates?
30 minutes from Broadway
4 miles from the bottom of the mountain/canyon
20 minutes from Broadway
Only in Nederland
If we complete a difficult access mainline cleaning in the mountains, in under an hour, what would the end cost be?
$260
$230
$330
$360
Which of these addresses are formatted correctly? Select all that apply.
3775 West Orange Ave
3775 W. Orange Ave
3775 W Orange Ave
3775 W Orange Avenue
At what water pressure reading do we no longer provide a warranty for water supply related work?
80+ PSI
90+ PSI
100+ PSI
85+ PSI
Do we dewinterize swamp/evaporative coolers?
Yes
No
How much do permits for standard water heater replacements cost within the City of Boulder?
$300
$500
$400
$600
What is the first hour charge for mainline scoping?
$195
$295
$475
$245
How long is our warranty for underground waste line repairs?
30 days
90 days
2 years
No warranty
What do we charge to replace a hosebib/silcock?
$425
$592
$440
$260
What services do we not perform? Select all that apply.
Winterizing
Drain jetting
Backflow testing
Tankless flushing
Fire sprinkler repairs
New construction
When a customer requests a sewer scope evaluation, what time frame do you tell them we will respond to their request within?
24 hours
48 hours
One business day
Two business days
Who do we recommend for tile repairs?
24/7 Restoration
Conrado
A handyman
We do tile repairs
Which zip code is primarily southeast Boulder?
80304
80305
80303
80301
Do we provide underground water line leak detection services?
Yes
No
Reed is recalling Schurman for $195. Reed's invoice number is 100239440. Schurman's invoice number is 100237289. What goes in the ref# section of the payment?
RC239440JS
RC237289JS
RC237289MR
RC239440MR
Approximately how long does it take to replace a shower valve?
1 hour
2 hours
3 hours
5 hours
Which of our technicians live in Parker? Select all that apply.
Mike Bastedo
James Grimes
Sam Marrero
JD
Who do we recommend for appliance repairs?
Timberline
Warren
Vectra
Sullivan
When do technicians need to call Steve when giving an estimate to repair a broken, underground mainline?
Before writing the estimate
After writing the estimate
They do not need to call Steve
Which of these services do we provide? Select all that apply.
Mainline cleaning when customer has a septic system
Undermount sink installations
Backflow preventer installations
Frozen water line thawing
Power vent water heater replacements
Commerical waste pumps
If we get a call about reckless driving, to which email do we send the complaint?
Service@planetplumbinganddrain.com
Complaints@planetplumbinganddrain.com
Hr@planetplumbinganddrain.com
Steve@planetplumbinganddrain.com
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