Systrack,MFA and myIT PC companion
Systrack and MyIT PC Companion Mastery Quiz
Test your knowledge on SysTrack, MFA, and MyIT PC Companion with our engaging quiz. Whether you're a novice or an expert, challenge yourself and see how well you understand these essential tools.
This quiz includes:
- 10 thought-provoking questions
- Multiple choice and checkbox format
- Score tracking to gauge your knowledge
1. How to search total free space on systrack resolved?
Hardware
Software
All inventory
Black Box
2. How many critical services we need to check during systrack troubleshooting?
5
6
7
8
3.From the screenshot above, we can see the O365 Version Check is show "Non Compliance". which KB we need to refer to do the troubleshoot?
KB0049910
KB0045709
KB0046678
KB0047907
4. User is facing teams not responding, so which MyIT PC Companion script we can use to solve user issues?
Reset Microsoft Teams without reinstallation
Enable Outlook productivity tools add-in
Office Repair feature is not working
Reinstall Microsoft Teams
5. User is facing PC lagging issues, so which MyIT PC Companion script we can use to solve user issues?
Slow computer – delete temporary application files.
Clean all temp files
Increase free disk space by emptying trash
Office Repair feature is not working
Enable Outlook productivity tools add-in
Improve Internet Explorer performance by optimising website index size
6. Which steps that we can help user schedule the Optimization script on MyIT PC Companion?
Fix my PC>Schedule tab>Save as Scheduled Optimization>Back” and click on “Save Schedule”
Fix my PC>Quick Optimazation
Fix my PC>History
Fix my PC>self service
7.How to add the Authenticator apps on MFA setup?
Go to https://aka.ms/mysecurityinfo Click Add method > click Phone > click Add.
Go to https://aka.ms/mysecurityinfo Click Add method > Authenticator app > Add.
Go to https://aka.ms/mysecurityinfo Click Add method > Alternate phone > Add.
Go to https://aka.ms/mysecurityinfo Click Add method > Email > Add.
8.How to changing authentication methods?
Go to https://aka.ms/mysecurityinfo>default method click Change>Confirm.
Go to https://aka.ms/mysecurityinfo Click Add method > Email > Add.
Go to https://aka.ms/mysecurityinfo Click Add method > click Phone > click Add.
Go to https://aka.ms/mysecurityinfo Click Add method > Alternate phone > Add.
9.When customer's account automatically registered to a bp number ending in 25, which steps we need advise user to do?
Reset password
Go to myIT and submit a Reset MFA registration request
Go to myIT and submit a Reset password
Find line manager
10, Can we perform a MFA Approval Override if customer provide line manager email approval?
Yes
No
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