Monitors

An illustration of a professional office setting with monitors, showing employees on phone calls and handling cancellations, depicting a sense of urgency and teamwork.

Monitor Management Quiz

Test your knowledge on proper procedures and protocols regarding district and ALC monitors. This quiz will help you understand what to do in various situations to ensure compliance and efficiency.

  • 5 multiple choice questions
  • Learn about cancellation procedures
  • Understand status updates while working
5 Questions1 MinutesCreated by ManagingGuide501
What should you do if you receive a same day cancellation and there is a district monitor on the route.
Call the district
Cancel it only
Nothing
What should you do if there is a cancellation and there is a ALC monitor on the route?
Cancel it only
Call the SP
Nothing
Which status should you be if you are at your desk and working on a project?
Away from desk
Available NO ACD
Which status should you be if you are in a training session?
In a Meeting
Available NO ACD
Which status should you be in if you need to use the restroom?
Available NO ACD
Away From Desk
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