Risky Quizness
Risky Quizness: Test Your DDU Knowledge
Welcome to the Risky Quizness! This quiz is designed to evaluate your knowledge of DDU and related processes within Amazon. With 25 challenging questions, you'll dive deep into the intricacies of DDU, learn the latest protocols, and ensure you're well-equipped to handle various scenarios.
Take this opportunity to:
- Assess your understanding of DDU and its processes.
- Learn more about important tools and systems used in daily operations.
- Receive insights on how to handle escalations and approvals effectively.
DDU and Fixed + Variable Rate are the same Program Types?
TRUE
FALSE
Which queue should you transfer a DDU case to?
Relay-payment-disputes
Relay-ddu-disputes
Unexecuted-disputes
Mmpm-driver-escalations
Where can you look within FMC to see if a load is DDU? Select all that apply.
Truck Filter
Total Cost
Shipper Account
Client Contract
Carrier
VRID
If a DDU load also has a green hammer, should it be transferred to the DDU queue?
YES
NO
Once you have identified the case is AFP, what steps should be taken next? Select all that apply:
Approve the case right away and add to daily uploads
Add to quip under Pending AFP
Escalate to a manger
Annotate the case that you added it to the quip
Release the case and skip it
What tool can you use to verify if a case is AFP? Select all that apply
FMC
Hubble
Quip
None of the above
Fill in the blank. After combining all of my files I use ___ to upload my Daily Combined sheet at the end of the day.
What is/are the amount(s) for sending managers your line item approvals? Select all that apply
$1,900.00
$700.00
$1,500.00
$1,000.00
In what situation, would you send an email to your manager at the end of the day? Select all that apply
Any carrier related escalation
Case bridges with an explanation
Escalations over $1,000 with an explanation
None of the above
High cost per mile case
LNE and DDU cases needs to be included in my daily combined files for upload
TRUE
FALSE
What column(s) on the excel attachment in Paragon do you fill out on LNE Quip? List the cell letter(s)
Annotating Loads that are Not Executed on Paragon is needed
TRUE
FALSE
A carrier gets a 3 leg tour from the Relay Load Board. One of the legs from the tour gets canceled so the carrier files a dispute for a TONU. Define whether or not the carrier is eligible and provide reasons why they are or are not eligible.
What system do you use to identify Load Not Executed?
Hubble
Quip
FMC
Paragon
Do you transfer Load Not Executed to a different queue?
YES
NO
If a carrier works Sunday, June 19th, 2022 through Saturday, June 25th, when will their invoice become available to them? Please provide the date and day of the week.
A carrier is requesting $350 for 7 hours of detention. If the carrier is on time and they checked in using their phone (mobile), are they eligible for $350?
YES
NO
If a carrier works Sunday, June 19th, 2022 through Saturday, June 25th, when will the carrier receive payment? Please provide the date and day of the week
Toll allowance for any particular Route will be calculated using Amazon’s then-current version of PC Miler, using the address of the origins and destinations. How do we know when to update PC miler’s 26 ft trailer/ 53 ft trailer drop down selection? Please provide a detailed response.
Carriers file a dispute when they are missing payment on a load or requesting an accessorial charge. If a carrier completes a load on Sunday, August 8th and files a dispute for that load on September 22nd, is the dispute viable?
YES
NO
What SCAC does Amazon change a load to in order for payment to be witheld or when a load is awaiting cancellation?
If a load is showing as in transit, will a carrier receive payment?
Yes
No
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