Zendesk pop Quiz
How do you open a new ticket?
Click on the Icon of a house
Click the + Add at the top of the page
Email Help@crispthinking.com
You don't
When assigning a ticket over to a different department you should?
Assign it to someone in the department
Just message the user and hope for the best
Assign it over to the Departments Board
Pass it to anyone.
How can you let people view an open ticket they have no access to?
Add them as a follower
There is no way
Send them a screenshot.
{"name":"Zendesk pop Quiz", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Test your knowledge of Zendesk support practices! This quiz will challenge you with questions about ticket management, ticket resolution, and user interactions.6 insightful questionsMultiple choice and checkbox formatsInstant feedback on correct answers","img":"https:/images/course5.png"}