Steward Intro and Research Quiz

A detailed and engaging illustration depicting a postal service steward reviewing documents, surrounded by office materials like the National Agreement and other postal forms, with a thoughtful expression emphasizing research and understanding.

Steward Intro and Research Quiz

Test your knowledge and understanding of vital stewardship principles with our comprehensive quiz designed for postal service professionals. This quiz covers key topics related to the National Agreement, employee rights, discipline procedures, and other important resources essential for effective stewardship.

Features of the quiz include:

  • 25 carefully crafted multiple choice questions
  • In-depth coverage of relevant articles and policies
  • Insight into management's responsibilities and employees' rights
25 Questions6 MinutesCreated by ReadingLeaf245
When researching an Overtime grievance, where would you look to find the necessary applicable language?
National Agreement (J-CAM) - Article 8
M-41 City Delivery Duties and Responsibilities
M-39 Management of Delivery Services
ELM - Employee Labor Manual
A carrier was observed driving a vehicle unsafely and had their driving privileges revoked. What article of the National Agreement covers this issue?
Article 29
Article 3
Article 10
Article 31
What article of the National Agreement covers a Steward's right to information and time on the clock to investigate that information to determine if a violation has occured??
Article 17
Article 11
Article 28
Article 1
Multiple carriers witness a Supervisor casing mail and supply you with statements. What article of the National Agreement covers management performing craft work?
Article 1
Article19
Article 21
Article 16
A carrier is issued a Letter of Warning (Disciplinary Action). What article of the National Agreement covers Management's burden of proof for issuing that discipline?
Article 16
Article 17
Article 2
Article 41
Which of these choices is NOT one of the criteria that falls under the Just Cause Principle?
Is the employee cooperative?
Is there a rule?
Was a thorough investigation conducted?
Is the rule equtability enforced?
The term "Corrective rather than Punitive" means what?
All of these.
Discipline must be progressive.
Management's reaction to an infraction should correct the action to avoud further infractions.
Discipline should not be issued with the intent to punish an employee.
Does the concept of progressive discipline apply for CCAs?
No. However, any discipline should be corrective in nature.
Yes. Progressive discipline applies for every employee.
No. The only disciplinary action for a CCA is removal.
CCAs can not be disciplined for any reason.
Do CCAs have the right to opt onto a vacant route and hold it down?
Yes any CCA at any time may request a hold down..
No.
Yes. Once a CCA has passed 60 days of employment.
Yes, but they can be bumped at any time.
What article of the National Agreement covers opting on hold down assignments?
Article 41
Article 31
Article 9
Article 2
The Employee Labor Manual (ELM) section 432.32 pertains to what?
Maximum Hours Allowed.
Prohibited Acts.
Work Clothes and Uniforms.
Safety Awareness Program.
What ARE the maximum WORK hours as covered by Article 8 and ELM 432.32?
Full Time Regular - 60 Hours in a work week. (Excluding December)
CCAs - 80.5 in a work week. (Including December)
All of these.
None of these.
CCAs - 11.5 Hours worked including a half hour lunch. (Including December)
Full Time Regular ODL and Work Assignment, on assignment - 12 Hours 'worked' and a half hour lunch (Excluding December)
Full Time Regulars Non-ODL - 11.5 hours worked including a half hour lunch. (Excluding December)
"A carrier MUST take their lunch within the first 6 hours of their tour." This statement is:
True. It's a labor law.
False. A carrier must be afforded an opportunity to take their lunch within the first 6 hours but they are not required to take it..
True. They're probably hungry anyway.
False. Carriers do not get a lunch.
What form does an employee fill out when they are requesting or notifying management of an absence?
PS Form 3971
PS Form 1
PS Form 3996
PS Form 4584
What is the PS Form 3996 used for?
Requesting auxiliary time or assistance.
Reporting undelivered mail.
Requesting a change of schedule.
Late Leaving/returning report.
On the PS 3996 Form, what is the ONLY section that management fills out?
Section L
Section P
Section K
Section E
What form should a carrier request when they are reporting undelivered mail?
PS Form 3971
PS Form 1838-C
PS Form 2260
PS Form 1571
The Vehicle Inspection found in the M-41 Handbook is conducted by carriers on:
Office Time.
Street Time.
Break Time.
Lunch Time.
When filing a dignity and respect grievance, what provision of what manual should you cite?
M-39 115.4
M-41 882.1
ELM 666
ASM - 111.32
A carrier on the Overtime Desired list is guaranteed the overtime needed to deliver their assignment?
Yes, they're on the ODL.
No. Overtime is never guaranteed.
Yes. Up to 12 hours no matter what.
No. ODL does not get any overtime assignments.
If a carrier is NON-ODL, on the 8 hour only list, they can never work overtime. This statment is:
True. NON-ODL means no overtime ever.
False. The Letter Carrier Paragraph permits management to use Non-Odl carriers to work overtime on their own assignment to avoid the payment of Penalty time to the employee perfoming the work.
With regards to OWCP (Workers Compensation) claims, What is the difference between a CA-1 and a CA-2
A CA-1 is for a Grade 1 injury. A CA-2 is for a Grade 2 injury.
A CA-1 is for head injuries only. A CA-2 is for any other kind of injury.
A CA-1 is for Traumatic Injuries sustained while in the performance of duty. A CA-2 is for an Occupational Disease.
There is no difference between the two forms.
Which OWCP Form entitles the claimant to Continuation of Pay (COP)?
CA-7a
CA-1
CA-2
CA-16
With regards to an OWCP Traumatic Injury (CA-1) what other form(s) must a carrier be issued before seeking medical treatment?
CA-7 (Claim for Compensation)
CA-26 (Authorization of Compounded Drugs)
CA-20 (Attending Physician's Report)
CA-16 (Authorization of Examination/Treatment) and CA-17 (Duty Status Report)
Which article of the National Agreement covers the Dispute Resolution Process? (To be continued...)
Article 17
Article 28
Article 15
Article 5
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