MSS Quiz

1) How many hours of True Cloud DVR does a customer receive a month included with their subscription?

A: 100/hrs

B: 50/hrs

C: 20/hrs

D: 10/hrs

2) What happens after you exceed the hours allotted per month with True Cloud DVR?

A: All recorded programming is erased

B: Recording will not be allowed

C: The oldest recording will be deleted to make room for new recording

D: Customer is charged after exceeding allotted amount of hours per month

3) How many live stream are available per account?

A: 2

B: 3

C: 5, all streams must be under same WiFi

D: 2, 1 additional stream for $5.00 a month

4) Customers can receive AT&T data free streaming with DIRECTV NOW when streaming with?

A: AT&T U-Verse

B: Unlimited Choice Enhanced

C: Unlimited Plus Enhanced

D: B and C

5) What packages are available with DIRECTV NOW?

A: LIVE A LOT, JUST A LITTLE, JUST RIGHT, GO FOR IT

B: LIVE A LOT, JUST RIGHT, GOTTA HAVE IT, GOT IT ALL

C: LIVE A LITTLE, JUST RIGHT, TODO Y MAS, GO BIG, GOTTA HAVE IT

D: LIVE A LITTLE, LIVE A LOT, GO BIG, GOTTA HAVE IT

6) Where can you go to look up local channels, RSN’s and download competitive info graphics?

A: DIRECTV NOW HUB HQ

B: att.com

C: Local TV Guide

7) What is the Early Termination Fee for disconnecting DIRECTV NOW?

A: $5

B: $10

C: $0

D: Depends on how many days left in your monthly package

8) What does a customer need to stream DIRECTV NOW once they have completed the sign-up?

A: A compatible device with app and internet connection

B: Laptop or desktop computer and internet connection

C: Compatible device, AT&T Unlimited Enhanced plan

D: Any of the above

9) Does DIRECTV NOW play original content?

A: No

B: Yes, on AUDIENCE Network

C: Yes, Only when steaming on an AT&T Unlimited Enhanced plan

D: Yes, but must have a particular package

10) Up to how many live network channels does DIRECTV NOW provide?

A: 60+

B: 100+

C: 120+

11) What package do RSN’s start on?

A: LIVE A LITTLE

B: JUST RIGHT

C: GO BIG

D: GOTTA HAVE IT

12) How can a customer contact DIRECTV NOW for customer service help?

A: AT&T website

B: DIRECTV NOW user support line

C: DIRECTV NOW Chat Box

D: All of the above

13) What premium channels are available with DIRECTV NOW?

A: HBO, CINEMAX, SHOWTIME, STARZ

B: STARZ, SHOWTIME

C: HBO, THEMOVIECHANNEL

D: None of the above

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