Smart-Choice Refresher
Smart-Choice Refresher Quiz
Welcome to the Smart-Choice Refresher Quiz! Test your knowledge on Smart-Choice accounts, eligibility, and contribution processes. This quiz will help you sharpen your understanding and ensure you're making the most of your benefits.
Take this opportunity to empower yourself with the right information and enhance your decision-making when it comes to your health savings account.
- 21 questions to challenge your knowledge
- Multiple choice and checkbox formats
- Instant feedback on your answers!
Which type of spending account does Dell NOT offer?
Financial Planning
Retiree Reimbursement Account
Limited-Use Flexible Spending Account
Health Savings Account
A team member wants to transfer his HSA from Optum to Smart-Choice because they missed the easy HSA transfer deadlines. What Smart-Choice form should they use?
Trustee to Trustee Transfer In
Trustee to Trustee Transfer Out
Post-Deductible Certification
HSA Contribution Form
How long do team members have to complete the Customer Identification Process (CIP)?
30 days
45 days
60 days
90 days
How long does it take for an HSA to re-associate to a retail Smart-Choice account?
7 business days
7 calendar days
5 calendar days
5 business days
How can a team member contribute to their HSA account?
Payroll
Add a bank account?
Fill out an HSA Contribution form
All of the above
How often do employee contribution files send for HSA?
Daily
Weekly
Monthly
Yearly
True or False: contributions made using the HSA Contribution form are made pre-tax.
True
False
What is the balance needed to start investing for HSA?
$1,000 or more
$1,001 or more
$500 or more
$1 or more
Can a team member set-up automatic transfers from the HSA account to the investment account?
Yes
No
Maybe
I don't know
How long does a transfer to HSA investments take?
2 business days
3 business days
2-3 business days
2-3 calendar days
Choose all that apply: how can team members send in the Post-Deductible Certification and Explanation of Benefits to convert then LUFSA to a general-use HCFSA?
Fax it to 1-855-673-6719
Mail it to PO Box 7169, Rantoul, IL 61866-7169
Fax it to 1-847-554-1228
Mail it to PO Box 660114, Dallas, TX 75266-0114
Email it to Smart-Choice
Submit a claim online or using the mobile app
How much out-of-pocket Medical expenses must be paid to convert a LUFSA to a general-use HCFSA
$500 individual, $1,000 family
$1,400 individual, $2,800 family
$1,500 individual, $3,000 family
$1,800 individual, $3,600 family
How long does it take for the Post-Deductible Certification to be reviewed?
2-3 business days
5-7 business days
10 business days
5 business days
How should Financial Planning calls be handled?
Smart-Choice: Warm Transfer
Dell Benefits Center: Warm Transfer
Benefit Pro: Warm Transfer
Smart-Choice: Cold Transfer
Choose all that apply: how can a team member activate their Smart-Choice debit card?
Call the number on the back of the card
Swipe the card at the time of purchase
Call the number on the sticker on the front of the card
Press the "activate" button in the Smart-Choice portal
True or False: team members can set-up their own debit card pin.
True
False
How can the team member request additional debit cards?
In the Smart-Choice portal
By contacting Smart-Choice
Both A & B
None of the above
Which of the following does NOT cause a balance due?
Team member used their card to pay for a service, we requested documentation for the service, but the team member did not send documents within the given time frame
Team member sends documentation for a card transaction which shows that the service is eligible and happened within their coverage period
The account pays twice for the same service (duplicate claim)
A claim was previously approved and paid in error, then audited and correctly denied after payment was already created
What is the Balance Due threshold for Dell before the debit-card is suspended?
$100
$25
$50
$1
How often are eligibility files sent for Dell?
Daily
Monthly
Tuesday and Friday
Weekly
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